I am a versatile professional with strong business acumen and people skills to harness opportunities for achieving impactful business results. With strong educational and professional background, I have been instrumental in building strategic client relationships that consistently increased profit margins. I come with 3+ years of experience in customer management, business development, sales, and marketing. I am currently working as a Global Client Partner at TRUGlobal. My expertise lies in Account management, Business development and Customer engagement. I am focused in managing requirements across industries like manufacturing, healthcare, e-commerce, infrastructure, banking, fintech, and start-ups which includes all our Fortune 500 customers. Key Traits :Self motived and focused to achieve end goals Customer obsessed - focus on customer lifetime value Key Metrics :Increase mindshare & wallet share by selling best value products Onboard new customers and provide them great value and business expansionsI am also experienced in hiring for specialized technologies across a variety of business units and technologies. I have a strong social network and a track record of placing outstanding IT talents for a variety of domain-related projects. In addition to my customer management expertise, I bring prior experience in the Business Development domain. My background includes roles in sales, marketing, talent acquisition, customer engagement and operations. Moreover, I've also served as a Customer Success Specialist, where I prioritized delivering exceptional customer experiences. In this capacity my responsibilities was to provide best user experience, mentoring, problem solving, troubleshooting technical issues and handling escalations and tickets( both Inbound and Outbound) and also successfully cross-selling and up-selling products and services, resulting in improved business for the organization. Enjoy working in teams, collaborating with cross functional teams across the business & partner community.I am eager to connect and engage in conversations surrounding current market trends, analytics, and business development.Feel free to reach out to explore potential partnerships and opportunities. Let's collaborate and create value together. Get in touch via kajalsingh221198@gmail.com