Kim Lanier Email and Phone Number

This group provides monitor and control software to support hardware being delivered to the end customer. Projects are led by a Program Manager responsible for all aspects of the program (hardware/software/installation), and this position was the liaison between the project and software development teams. • Collaborated with stakeholders to gather/review project requirements • Worked with stakeholders to determine resource requirements • Assessed project risks and proactively resolved issues • Tracked project schedule and budget • Facilitated status meetings; communicated progress and concerns to management • Managed software development, schedule, and budget for multiple programs (customers) at the same time and at varying degrees of completion • Automated EAC reporting using Excel VBA to process data pulled from JIRA and actual labor hours provided by project control analysts • Reported EAC, SPI and CPI to management

Supported previous team part time providing SDRL CM supportResponsible for managing product development for a new product in the maritime space, and later the first program with the new product as a deliverable • Collaborated with stakeholders to gather/review project requirements• Worked with stakeholders to determine resource requirements• Assessed project risks and proactively resolved issues• Tracked project schedule and budget• Facilitated status meetings; communicated progress and concerns to management• Performed Make/Buy analysis to determine path forward• Traveled to provide oversite for development/test activities

Provided support for hardware products containing software components• Managed multiple programs (customers) at the same time and at varying stages of completion• Worked with software leads to develop/implement a process to provide more accurate and consistent software quotes to the business development team• Participated in CMMI Training and Audit for a group in the organization that • Analyzed feasibility of moving to CMMI for the software/firmware teams• Received Scrum Master certification (March 2015)Provided support for team developing hardware• Provided configuration management of program SDRLS• Worked with IT to define/test a SharePoint workflow process to move documents depending on their status• Created custom document CM spreadsheet to track delivery/review/return dates for SDRLS in Initial, Draft and Production stages• user management support

• Collaborated with stakeholders to gather/review project requirements• Worked with resource managers to determine resource requirements• Assessed project risks and proactively resolved issues• Tracked project schedule and budget• Facilitated status meetings; communicated progress and concerns to management• Managed multiple projects at the same time• Created/Routed capital request forms where applicable

• Managed schedules for a team of 30 help desk personnel across 5 US locations• Tracked employee's performance and provided evaluations or feedback when necessary• Created processes and procedures to streamline work• Provided service desk related key metrics to management• Interacted with customers to resolve issues and potential escalations

• Managed external resources contracted to perform development tasks• Developed gate review packages for management approval including proposed solution and budget proposal• Created detailed project plans for implementation of projects• Ensured that project stays on schedule and on budget• Updated management on project status• This new role was performed in conjunction with the Business Analyst Role

• Assisted with migration from current system to Oracle Applications 11i Enterprise Business Solution• Analyzed, designed, and modified existing/implemented new forms/reports to satisfy customer requests • Wrote data conversion routines to migrate project and project cost information • Assisted in troubleshooting/resolving production issues• Oracle Discoverer administration/development• Oracle Workflow creation/customization• Maintained legacy Access applications