Conduct comprehensive evaluations of Financial reports to assess the cost effectiveness and efficiencyof operational processes to improve inventory management of metal products, optimizing stock levelsto meet customer demands while minimizing carrying costs.● Risk assessment to compare market trends and conduct in-depth research to identify lucrative tradingopportunities, ensuring timely decision-making and maximizing profit margins

Develop a comprehensive territory call/ Journey plan, incorporating efficient customer visits based onsales opportunities and Brand activation plans in collaborations with the State Manager.● Collaborate with retail partners to ensure shelf layouts adhere to agreed planograms and Heinzpreferred layouts.● Drive sales growth and enhance market share of Kraft Heinz products by fostering strong relationshipsand leveraging data effectively within stores

Providing a high quality of customer service through face-to-face and email channels○ Taking Auto/ Car Loan Applications over the phone and in person.○ Quoting Loan Payments and responding to general queries.○ Completing Credit/ Veda Checks using Equifax and other software in compliance with NCCP andConsumer Credit Code.○ Analyzing Payslips, Bank Account Statements, tax returns and confirming employment

Ensured that product and process knowledge was accurate and up to date to be able to provide ahigh-quality customer service○ Investigating and resolving customer complaints to ensure a positive outcome was achieved forboth parties○ Reconciliation of stock and replenishment where required