Kari Bovasso Email & Phone Number

Las Vegas, Nv, Us

Miami, Fl

• Keep the progress of the project team, which can include computer programmers, electricians, system designers and engineers on schedule. Throughout each of the projects, monitor segment costs and schedules while maintaining security in system development and installation.• Facilitate efficient communication across all levels of each project to ensure consistency in reaching the project's goal, and to help in the recognition of any potential organization opportunities, risks or complications.

Las Vegas, Nevada, United States

• Maintain a commercial web server to host websites; 99.9% uptime for over 10 years on the server. Resolve existing problems with network, desktop, printing, and software issues, including Internet access issues and application interface issues.• Conduct first- level analysis, escalating unresolved problems to second and third-leveltechnology personnel and/or vendors, document resolutions and/or network changes for future reference.• Research and procure equipment and negotiate contracts for advertising campaigns, clients, and more.• Design and maintain websites and brochures and other media.• Conduct product demonstrations for potential customers, partners and investors; to include all aspects of e-commerce: shopping carts, search engine optimization (SEO),forums, blogs, and content management systems (CMS).• Work with external marketing design firms and graphics designers to develop products that areboth aesthetically pleasing and meet the performance requirements of the Internet.• Work with desktop support staff and vendors to replace and/or upgrade systems, modifyingconfigurations or software applications, and revising end-user procedures.• Created a system to tag, track and manage all physical desktop assets.• Report and troubleshoot failures and issues within the network and/or software applications.

Slidell, La

http://www.popyachts.comhttp://www.poprvs.com

Cerritos, Ca

• Work on the National Sales Support desk for the Agent Channel, providing quality controlchecking of contracts and service orders, creating orders for those services, flowing existingopportunities to our engineers and/or construction prior to installation at the customer'slocation(s); including Engineering pages, network diagrams, and more.• Provide customer service for work order for accuracy, completeness and correct information fororder entry of requests into company software for proper flow-through using Kana, CSG/ACSR,• SalesForce and more to coordinate with the various TWC teams for order flow and customerwork completion; to include daily follow-up, queue management cases, email, and errorprocessing.• Direct communication through Customer Service, Sales Coordinators, Order EntryCoordinators, PAC, Supervisors, Directors, Regional Channel Managers, Agents, and Sub-agentsto complete order requests and manage rejections to complete these orders in a timely manner.• Maintain absolute confidentiality of all customer records, transactions and communicationsrelated to their account or activities performed by the company in the normal course ofsupporting and servicing their account. Follow proper company disposal procedures for any and all paperwork printed, if necessary.

Cerrritos, Ca

• Participated in team and/or company meetings to improve relationships and company workflow systems; to include order processing goals on a daily and monthly basis.• Directed communication through Customer Service, Sales Coordinators, Order EntryCoordinators, PAC, Account Managers, Account Executives, and Customers to complete orderrequests and manage rejections to complete these orders in a timely manner.

Yorba Linda, Ca

• Cashiering, telephone and counter sales; cash transactions.• Researched and form client and vendor contracts. I procure retail sales items from vendors for clients, for both basic part sales via telephone or web sales, or for our in-house installs. • Schedule and maintain in-house installs and/or consulting appointments with current and prospective clients.• I maintain or improve the company website by adding additional products, revising existing listings, general maintenance, changes to the site, as well as site hosting.• Sales team training and management: to include sales call handling and company procedures for Quickbooks-based transactions.• Setup and teardown of company information booth at car shows and events. Handle event registration and participant follow-up.• Compile and maintain customer mailing lists 4000+ entries strong. Collect relevant information and update records as needed.

Whittier, Ca

• Provided personal assistance to college professors, staff, and college students in findingappropriate supplies and/or information.• Setup and tear-down of additional computer workstations, printers, point-of-sale components,and other networking equipment - including technical support on existing workstations.• Assisted management in textbook receiving and returns processing, as well as school courseadoptions and data entry.• Handled all aspects of cashiering, including textbook buybacks from students; cashtransactions.• Worked as a Textbook Manager II for this company in the past, stayed on part-time to assistthrough their seasonal Rush segments on a part-time basis. Assisted in textbook ordering andcourse maintenance.

Santa Ana, Ca

• Assured proper product use and application for new construction and/or repairs to both roofing and waterproofing per manufacturer specifications.• Supervised and communicated between roofing application crew, general construction contractor, and consultants.• Performed first-level analysis and problem resolution with daily reports.• Trained new inspectors in report writing, application, and recognition of problem areas and product usage.

Lake View Terrace, Ca

• Cut inventory losses by 150% by end-of-year figures for three years translating into over $24,000 additional revenue.• Started a company recycling program cutting costs for disposal by 30% over a two-year period.• Created over 200 spreadsheets and customer tracking data for over 4,000 customers; payroll, cost, and utilization tracking for supplies and utilities and other company assets.• Created budgets, profit and loss responsibilities for the entire facility; including special projects and property rental.• Designed and submitted plans for all county agencies to obtain licensing and permits. • Handled all aspects of customer service and safety including writing rules and regulations for the entire facility.• Oversaw all aspects of employee hiring, firing, training, and extended education and monthly Safety Meetings.• Created a marketing program with separate inventory to market the range and it’s high-end shooting supplies to future and/or existing customers at gun shows and gun stores throughout Southern California; increasing attendance as much as 400% from previous years.

Brentwood, Ca

• Cut textbook returns within six months for the two sites by over 300%, causing the company to retain ownership of what was thought to be a losing enterprise. • Liaison to college professors and staff, college students. • Maintained database for campus courses and special programs, approximately 80 courses per campus, 350 textbook titles. • Reported weekly to regional manager on two sites status; daily reports accumulated and processed. • Handled A/R, A/P for approximately 500 vendors using a custom database for order processing and returns. • Handled textbook buybacks from students, responsible for over $100,000 in cash transactions.

Masters Degrees, Business Administration, Then Project Management, 3.45

MPM Jan 2017, MBA Feb 2016

Bachelor Of Science, Telecommunications Management, 3.72

Activities and Societies: ITMA, Sigma Beta Delta Honors Society, PADIMajored in computer networking and communications; Bachelor's.

Diploma, General Education

Activities and Societies: Sea Scouts; Boy Scouts and Girl Scouts of AmericaAttended High School, participated in Sea Scouts throughout.