Senior Service Delivery Associate
CurrentReviewing and processing invoices in compliance with company policies and procedures(SAP and Oracle ERP Systems).- Ensuring proper coding and classification of expenses.- Actively participate in knowledge transfer sessions to facilitate the transition of processes to the shared services center.- Develop and deliver training programs to onboard new team members and ensure consistentprocess understanding.- Reporting Egypt shared service center IT budgeting and forecasting.- Document procedures and create process manuals to support ongoing training efforts.- Identify opportunities for process improvements and automation to enhance operational efficiency.- Generate regular reports on accounts payable metrics, purchase order status, and other key performanceindicators.- Provide insights and recommendations to senior management based on data analysis.