Karim Sultan Email & Phone Number

EMEA - CASP

EMEA

Cairo, Egypt

Cloud migration shift and lift from on-prem to Azure Cloud in addition to cloud utilization to reach single sign-on and remote clients.Separating Amer & Porto Group IT technical, logical and physical business infrastructure from one point on-prim infrastructure & SAP to two separated Azure cloud tenants.Corrective path SAP and its technologies & Vendors to.

Cairo Governorate, Egypt

Cloud migration shift and lift to Azure Cloud.Odoo Facility Management CRMReal Estate front-end implementation.Network Monitoring (migrating SolarWinds to PRTG)

Egypt

• Leading Technology department of 23 member including 4 leads of various technology front from front-office and FLS to back-office, development and infrastructure accompanied with IT project management and architect.
• Designed, Delivered and managed a unique cost effective and efficient solution architects across the technology domain in the business from hardware to cloud to applications landscape and integrations associated with.
• Building up, rolling out and managing the organizations infrastructure with VPNs and failover technologies including the re-innovation of the network topologies and designs.
• Successfully rolled-out and managing fully ERP (SAP) integrated iVend POS system across 400 store in less than a year, with central cloud hosting, with SAP CAR and Process Orchestrator.
• Managing Omni-Channel POS end to end integration with ERP
• Managing SAP MM, IS-Retail, Fi & Co as ERP, CAR, PI/PO on HANA clouded solution.

Egypt

• With direct reporting to the CEO, number three employments in the project to start up the business.
• Introducing the technology of retail business to board and shareholders.
• Providing market mix technologies and solutions that would fit the business concept.
• Prepare IS plan for department structure.
• Leading the IS department to Implement and utilize standard, proposed and running applications and solution including ERP, Database design, architect and integration.
• Manage testing and simulation of the systems QC.

Egypt

• Retail and operations financial and IT process auditing.
• In Liaison with HQ governing variant and relevant processes and foundations of the running retail business.
• Monitoring, analyzing, maintaining and insuring compatibility of all running business processes with target and informational processes.
• Working closely with IT and reporting systems for gap checks between business outcomes and reporting.

Egypt

• Insuring the highest quality communication and implementation of various existing and upcoming business processes.
• Providing, Operating, harmonizing and optimizing of business applications & processes.
• Decision making and Acting Provide solutions & process consultancy.
• User management and access rights.
• Test of data migration and DB/applications and interfaces.
• Manage Stores Supply Chain, Operational distribution Centers applications (MMS DC, MMS ST, MMS WLs. BHI, LSP, Scales & PDT support...etc).

Egypt

• Participating in team work of Business Software Development (MS-SQL 2000/VB.NET 2003)
• Monitoring, implementing, administrating, conducting, generating, and documenting relational database structural analysis, reports (stock control, sales and profitable forecast/ Customer Reports), security, backups.
• Handling, supporting and troubleshooting networks, WAN, LAN, Wireless, VPNs, implementation, configuration, DSL's, ISDN, and Vendors deals.
• Hardware support, troubleshooting, and deals (providers), assembly – Compatibles and brands, PCs, notebooks, Servers, RAID, switches, routers, printers, receipt printers.
• Supervision and technical support for inventory stocktaking.
• Conducting monthly Sales, Inventory and Financial closings analysis, processes and reports.

Egypt

• Conducting business analysis of products, sales and stocks control for managerial strategies, and decision making (Usually demanding DB SQL quering, Powe BI, MS-Excel, presentations and visual aids).
• Leading, training, evaluating and following up troubleshooting, helpdesk team.
• Providing, implementing, following up time/cost effective solutions for business needs.
• Monitoring, implementing, administrating, conducting, and debugging generating relational database structural analysis, reports, security, backups, replication, archives and business requirements.
• Handling over all related IT/Operational issues concerning sites implementations, and branches moving.
• Implementing/administrating simple report generation web based solution. (IIS/ASP/MSSQL/Access).

Egypt

• Hardware troubleshooting, maintenance, installations and documenting.
• Helpdesk troubleshooting and Support.
• Networks implementation, maintenance and troubleshooting.
• Software installations, troubleshooting.
• Traveling and remote accessing to branches and affiliates to perform required jobs.

Egypt

• Monitor chat sessions conduct.
• Handle administration requirements.
• Liaison with IT Department via team leadership on relevant problems.
• Responsible for training operators.
• In addition to CSR responsibilities, duties and routines.

Egypt

• Route orders in timely, accurate and correct manner.
• Handle all online customer interaction efficiently and effectively.
• Report to Operations Supervisor on operational problems.
• Ensure fluid transition of orders from Otlob.com to vendors.

Bachelor Of Business Administration (B.B.A.), Management Information Systems, General, Good+

Management Information Systems.

High School, Mathematical Science, 90.5

Activities and Societies: Fine arts workshops and competitions (drawing, glass drawing, wood burn-drawing ... etc)Primary - Preparatory.