Karim Ismail Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Overseeing all assigned contract renewals, which includes working directly with customers and partners, to ensure timely and accurate execution • Holding regular proactive meetings with key Renewal Partners in the Region to identify any risk to on time renewals early and manage the process to mitigate that risk • Manage the 'low adoption resolution process' for customers utilizing other resources • Conduct check-in meetings with customers outside of the renewal timeline to gauge customer satisfaction, identify upsell opportunities and/or potential risk • Manage the 'At Risk' process for my customers • Hold regular 1:1 meeting with peers in Account Management and Partner Management • Ensure the CRM system is up to date with the status of renewals, tasks, and activities • Provide accurate forecast information to the Regional Renewals Manager • Contribute ideas to help with the continual improvement of all renewals-based processes General • 8+ years of SaaS experience managing an entire renewals/sales cycle • Experience managing an entire renewals/sales cycle • Proven track record of quota achievement • Experience with handling a geographic territory that consists of multiple cultures/languages • Experience of managing a large customer base

Duabi

Dubai

Dubai

Responsible for building a strong local market and identifying new sales opportunities through prospecting. Drive the sales process from initial contact to signed contract and create a tailored sales approach for each prospective client through discovery and needs analysis.

Qatar - Dubai - Oman

1-Develop profitable and sustainable sales growth at assigned Key Accounts.2-Maintain thorough understanding of the customers’ end use markets, their important customers, andtheir main competitors.3-Implement and manage the effective delivery of key customer programs including communicationstrategies, customer training, issue resolution and utilization reporting.4-Establish and build strong working relationships with business leaders and your team members toensure the successful delivery of services to your customers5-Investigate, track and resolve customer and client concerns; identify trends and implement solutions.6-Manage the Account Managers to establish strong customer relationships and assist the Sales7-Managers in growing Trading Technologies within our existing and new client base.8-Ensure optimal client feedback to Product Management, Sales Management or other departments withregard to product requirements and enhancements.9-Determine customers’ unmet needs and translate internally for adequate follow up.10-Establish and strengthen customer relationships with decision makers across functions and regions.11-Manage the overall customer satisfaction and profitability of many of largest customers, includingmanaged care accounts.12-Retain and grow your assigned book of business including meeting or exceeding up sell targets.13-Demonstrate a thorough understanding of your customers’ business and their human capital andbenefits issues and appropriately position value proposition with viable solutions to meet your customers’ needs.

Egypt

1-Working on market segmentation to identify our target market.2-Developing effective advertising campaigns and distribution lists.3-Responsible for Gold’s Gym positioning and placement.4-Responsible for maintaining the corporate identity in any kinds of exposure.5-Developing competitive analysis, to recognize the development in the Egyptian fitness market.6-Developing a Quality assurance program to ensure maximum satisfaction for Gold’s Gym customers.7-Developing sponsorship packages8-Selling sponsorship Packages9-Handling current sponsor request10-Organizing in the house Sport’s Events11-Seeking new investors to buy our brand in reference to our expansion plane