Kari Mueller Email & Phone Number

Boise, Idaho Area

Boise, Idaho Area

• Manage SCA's Conservation Internship program for the Inter-mountain region encompassing 7 states. Partner with federal land agencies, state parks, and private entities with shared interests to create approximately 600.
• Mentored over 600 interns to date securing $2.5 million in retention and growth business annually
• Engage partners to identify needs, articulate objectives, and develop internships to achieve them
• Manage ongoing relationships w/ partners and interns, providing support via phone, email, and field visits before, during, and after an internship is fielded
• Collaborate with Partnership, Recruiting, Marketing, Tech, Field Services, HR/Legal, and Finance departments to ensure programmatic success across functions

Idaho Campus

• Developed, implemented, and communicated policies, processes, and procedures that maximize department workflow efficiency and effectiveness.
• Ensured maximum service quality was delivered to over 2,000 students in three different learning modalities; Online, Flex Net, and Ground.
• Partnered with faculty and Academic Affairs to identify and address at risk students and to assist in resolving student concerns from within the classroom.
• Provided coaching and development to employees to maximize the effectiveness of educational outreach activities and service levels to current students.
• Directed personnel actions including recruiting, hiring, interviewing and selection of new staff, salary determinations, training and personnel evaluations.
• Accountable for resolving all student complaints to ensure timely resolution toward corrective action.

Idaho Campus

• Interim Director of Operations & Student Services (1/06-4/06.)
• Coordinated and Directed Campus Event Planning: Graduation, Lecture Series, Open House, Career Fairs, and Recruiting Events.
• Purchasing Coordinator: Classroom and administrative equipment, supplies, and contracts.
• Managed daily operations of locations including staffing for coverage, facilities, security and some technology issues.
• Campus Security Authority: Trained staff and faculty on campus safety, ensured sex offender notifications entered in timely manner, participated in required trainings, and regularly communicated important compliance.
• Managed Student Services Coordinators and Campus System Administrator.

Idaho Campus

• Managed and advised over 400 student/customer accounts.
• Assessed student preparedness and needs then provided resources and guidance to develop and educational plan for success.
• Used professional knowledge and perspective to relate to new and current students to establish rapport and add to the student experience.
• Communicated effectively between other graduate team support personnel to assist in meeting academic goals of each student.
• Conducted student appointments to identify students’ educational goals and disseminate course, program, and degree completion options.
• Displayed 100% accountability to customer service skills in every customer interaction.

Glenelg, Maryland

• Physical Education Teacher and Coach
• Instructed Physical Education classes K-8
• Head Middle School Field Hockey and Basketball Coach
• Head Varsity Girls Basketball Coach

Spokane, Washington Area

• Understood NCAA academic eligibility requirements and supervised study sessions for student-athletes.
• Assisted head coach in all areas of coaching games, practice, and individual workouts.
• Completed scouting reports and video analysis of opponents.
• Coordinated all film exchange for scouting purposes.
• Oversaw weight training and conditioning workouts.
• Camp Coordinator for Gonzaga Women's Basketball Team Camps.

Bachelor Of Arts (Ba), Sociology

Activities and Societies: Played four years of collegiate basketball

Ma, Athletic Administration

Graduate Assistantship with Gonzaga Women's Basketball