Karin Bond Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

Managed day to day administrative office tasks including the ordering of supplies, onboarding of new employees, planning of team building events and the oversight of facility maintenance.Collaborated with the HR team to promote wellness initiatives as well as further a positive company culture.

Orange County, California, United States

Responsible for curating personalized selections of apparel and accessories for each customer that aligned with their preferences and budgetary constraints.Worked autonomously while maintaining a speed and sales metric that met or exceeded company standards.Took part in additional projects including road show setup and merchandising and new stylist.

Irvine, California, United States

Acted as the first point of contact on behalf of the Irvine office, answering questions regarding services, assisting employees working in the field and initiating intake paperwork.Worked closely with the Insurance Specialist to confirm client service eligibility and submit progress reports and other necessary insurance documents.Assisted HR in the.

Santa Ana, California, United States

Assisted customer service team with resolving escalated and/or complicated calls.Conducted quarterly evaluations for customer service employees, taking into account sales goals, representative work load and overall quality of service.Hired and trained new customer service representatives in product knowledge, operations and phone etiquette.

Santa Ana, California, United States

Acted as first point of contact for customers via phone, email and instant message.Assisted clients in placing new orders, making updates to existing orders as well as tracking and reporting lost packages.Maintained a high level of product knowledge through continuous training offered by many of our name brand manufacturers.