Karina Urena Email & Phone Number

Orlando, Florida, United States

- Spearheaded the development, creation, and successful implementation of the Maturity Model—a tool designed to measure compliance, assess component engagement activities, and enhance overall sustainability. - Directed and managed Component Association (CA) services and activities, overseeing crucial aspects such as voting software, annual surveys, and meeting logistics. - Acted as a central resource for CA inquiries, addressing monthly membership reports, and ensuring compliance with… Show more - Spearheaded the development, creation, and successful implementation of the Maturity Model—a tool designed to measure compliance, assess component engagement activities, and enhance overall sustainability. - Directed and managed Component Association (CA) services and activities, overseeing crucial aspects such as voting software, annual surveys, and meeting logistics. - Acted as a central resource for CA inquiries, addressing monthly membership reports, and ensuring compliance with services outlined in the affiliation agreement.- Orchestrated and oversaw all facets of the annual Leadership Symposium, including registration, production of marketing materials, web promotion, coordination of speakers, and management of onsite logistics. Show less

Lake Mary, Florida, United States

- Developed reporting process to communicate to members when their invoice is about to expire resulting in a 23% increase in payments collected and stabilized membership numbers.- Oversaw recruitment of new and terminated audit groups, members, and students to encourage them to enroll in membership. - Assisted in the promotion of our member value to ensure consistency across all channels including the website, social media, and marketing collateral. - Worked in collaboration with my… Show more - Developed reporting process to communicate to members when their invoice is about to expire resulting in a 23% increase in payments collected and stabilized membership numbers.- Oversaw recruitment of new and terminated audit groups, members, and students to encourage them to enroll in membership. - Assisted in the promotion of our member value to ensure consistency across all channels including the website, social media, and marketing collateral. - Worked in collaboration with my team to manage invoice processing and payment collection. Processing errors were escalated to me for adjustments. Show less

Lake Mary, Florida, United States

- Assists in the development, coordination, and execution of two annual conferences. Areas of oversight include ROS, volunteer management, registration, F&B, signage, hotel contracting. - Maintained all administrative aspects of annual conference creation to include initial set up of all tasks, assigning tasks to each team member, and deliverable dates.- Works with Chapter Relations Managers to provide proactive communication and consultative guidance to local chapter… Show more - Assists in the development, coordination, and execution of two annual conferences. Areas of oversight include ROS, volunteer management, registration, F&B, signage, hotel contracting. - Maintained all administrative aspects of annual conference creation to include initial set up of all tasks, assigning tasks to each team member, and deliverable dates.- Works with Chapter Relations Managers to provide proactive communication and consultative guidance to local chapter officers.- Liaison to multiple internal departments such as Accounting, Marketing, Mailroom, and I.T., as well as external vendors and contractors to ensure timely communication and coordination of conference items. Show less