Karin Henricksen Email & Phone Number

Concord, Nh, Us

Concord, New Hampshire, United States

Newton Centre, Massachusetts, United States

A wearer of many hats in a fast paced community, from managing the operations of the front desk and supervising the other concierge staff, to assisting the Director of Business admin with human resources and administrative tasks, to providing coverage for the programming department when neededBuilding meaningful relationships with the visitors and families of the residents as well as the staff and being a role model for new hires

Newton, Massachusetts, United States

Denver, Colorado, United States

Plan and create monthly activity calendars and book entertainment professionals to perform at the facilityOrganize scenic drives and use the wheelchair lift to transport residents on and off the 14 passenger bus Engage with residents on a daily basis, both individually and in a group and meeting the goals of connecting, moving, and learning for activities

Denver Metropolitan Area

Enhance residents’ safety awareness in relation to the home and community environment Organize supplies and equipment needed for activitiesPlanning and providing activities appropriate for the needs of residents, and assessing residents abilities

Denver Metropolitan Area

Care for seniors in their home with respect, patience, safety and awareness Provide companionship, housecleaning, meal preparation, assistance with transportation, and personal care

Denver, Colorado, United States

Creating a calming and welcoming space for clients for massage and yoga classes Booking and confirming appointments, processing payments, and handling check-ins using the MindBody software

Windsor, Co

Professionally and enthusiastically create an excellent customer experience by listening to needs, making recommendations, and finding effective solutionsStrong ability to multi-task, like handling phone calls, memberships, walk-in guests, registrations and customer requests while remaining positive and attentiveAbility to command and lead when management is not present by de-escalating situations or standing firm when necessaryEffectively able to navigate within teams of bold individuals, helping to keep peace and a tranquil work environment

Estes Park, Colorado

Lead contact for guest, guiding and directing, and managing the entire experience in program activitiesEffectively managed the office phone, transferred calls using a three line system, stocked merchandise, printed, copied, laminated signs and handouts, and maintained cleanliness in the building Enhanced the guest experience by happily making effective recommendations for classes, activities, rentals, area attractions, and creating repeat customers and increased profitsKnowledgeable about emergency procedures on the YMCA grounds to ensure a safe and enjoyable experience for guests

Brookline Ma

•Delivering upscale service to the members and guests of the Club in a courteous, attentive and efficient manner•Gathering materials needed for day-of event setup and for future events, and setting up events/ breaking down events

Hudson, Ma

Reported directly to the owners of the company for all duties: filed paperwork, managed the Google Calendar, designed and printed labels, templates and other materials needed for event products, prepared Job Kit itineraries for eventsCreated promotional flyers on Adobe Photoshop CS2 to be sent out via email and social media, updated social media sites, wrote monthly blog posts for the company website and assisted at events as needed. See links to blog posts on CES website:http://www.creativeeventservices.com/its-the-most-wonderful-time-of-the-year-for-your-holiday-themed-party/http://www.creativeeventservices.com/spring-into-the-spring-2015-season-with-outstanding-event-entertainment/

Weston, Massachusetts

Front of house assistance including setting up and breaking down events of up to 300 guests, greeting guests, serving food and beverages, and back of house preparations in the kitchen

1010 Massachusetts Avenue, Boston Ma

Assisted with special events and managed news clippings database called BurrelsluceAssisted the Public Relations Associate in writing daily photo opps, photo cut lines, and press releasesUpdated social media sites and created schedule using HootsuitePosted events on calendar listings, designed flyers for events, and organized, promoted and implementedthe 2013 Boston Children's Festival which had about 1200 participants and over 20 sponsors/vendors.

Durham, New Hampshire

Promoted community events by posting flyers, updating Town of Durham website and Facebook page, etc.Planned and implemented a holiday event for families in Durham which attracted 80+ people which included creating a timeline of activities and materials needed, finding and managing volunteers, promoting the event, and overseeing the day-of activities

Provided exceptional customer service in a fast-paced setting

Greenland, Nh

Maintained the safety, well-being, and activity of children 3-5 years old for organized events

Bachelor Of Science (B.S.), Recreational Management And Policy: Program Administration

Activities and Societies: New Hampshire Outing Club, The Recreation Society, Professional Convention Management Association.

Education record

Activities and Societies: Girls Cross Country, Track and FieldGirls Cross Country team captain senior year