⬧ Managed project timelines and resources for technical deployments.⬧ Facilitated communication as primary contact for project escalations.⬧ Resolved project issues, ensuring timely and efficient delivery.⬧ Led technical project delivery, managing timelines, budgets, and stakeholder communication. Optimized resource allocation, ensuring efficient project execution and timely deployments.⬧ Fostered cross-functional collaboration, aligning technical teams with business objectives. Facilitated seamless communication between stakeholders, driving project success and client retention.⬧ Meticulously managed project lifecycles, ensuring adherence to quality standards and timelines. Developed comprehensive documentation for knowledge transfer and process improvement.

⬧ Primary point of contact and sole ownership for “all” Dell Canada Federal Deployment Projects in Canada. Program managed a team of customer facing PMs delivering multi-million-dollar client facing “End-to-End” Enterprise IT/IS Data HW/SW Solutions.⬧ Facilitated communication as primary contact for all Federal project escalations.⬧ Owned the development, implementation and maintenance of service sensitive mapping initiatives to improve secure IT service delivery and transparency for our/my federal program/client.⬧ Personally managed/owned (from inception, through closure) hands-on delivery of highly regulated, high-profile, high-risk Tier 1 multi-million-dollar projects related to Digital transformation Installations, Implementations, Integrations.⬧ Managed multiple simultaneous deployments, network, storage, server infrastructure upgrades, cloud migrations, security enhancements, and system implementations, integrations and migrations involving multi-vendor technologies including (but not limited to) Storage Hardware/Software Applications, Networks. Servers/Hosts, Peripherals, DC Infrastructure, etc. in open and secure DC’s along with public/private cloud environments (PCI).

Optical Storage Program & Channel Partner LeaderOptical Solutions Integration Program Team Leader & Data Center OwnerMetro Optical Interoperability/Integration Program Team Leader⬧ Managed (Leading & Hands On) Nortel Metro Optical Channel & Enterprise Optical Storage Interoperability/Interworking/Integration efforts and teams during all planning, verification, interoperability and integration phases working directly with Senior Leadership, R&D, Engineering, Verification, Product Line Management, Customer Service, Partners and Clients. ⬧ Engaged in hands-on functional, end to end business continuity/failover and disaster recovery testing and onsite client Fiber based Data Center troubleshooting exercises. ⬧ Acted as primary technical contact for all Field Engineering client related escalations.⬧ Worked in, managed and maintained fully operational Metro Optical and Long-Haul Data Center.