IT Administrator Leader with experience overseeing operations as well as human resources, finance, and communications. Expert in communication with strong ability to delegate responsibilities and collaborate across a wide range of departments. Ultimately, drive by a desire and lead business to maximum productivity and efficiency. Develop strategic plans for optimized productivity Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and creating innovative approaches to improvementUphold standards of excellence and soaring qualitySeek out opportunities for expansion and growth by developing new business relationshipsProvide guidance and feedback to help others strengthen specific knowledge/skill areasResponsibilitiesOversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goalsRecruit, on board, and train high-performing employees to achieve IT goals, assist team in profitability, market-share, and business-plan objectivesMaintain project timelines to ensure tasks are accomplished effectivelyDevelop, implement, and maintain budgetary and resource allocation plansDelegate responsibilities to the best-qualified employees in IT and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural valuesResolve internal staff conflicts efficiently and to the mutual benefit of all involvedSkills and qualificationsStrong decision-making abilityExcellent communication, collaboration, and delegation skillsProven ability to develop and achieve financial plans for IT departmentAbility to motivate and lead employees, and hold them accountableStrong working knowledge of operational proceduresCertified in VMware, Netapp, SAPPerformance-evaluation experienceWorking knowledge of human-resources processes

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware• Own projects, solutions, and key responsibilities within a larger business initiative• Handle business-critical IT tasks and systems administration• Research and evaluate emerging technologies, hardware, and software• Track and maintain hardware and software inventoryDaily and Monthly Responsibilities• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions• Continuously analyze current process, technologies, and vendors to identify areas of improvement• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs• Train employees on both software and hardware, troubleshoot, and provide technical support when needed• Develop and execute disaster procedures, and maintain data backupsSkills and Qualifications• Masters’s degree in Marketing and Finance• 12+ years experience in IT management• Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring• Expertise with implementing, configuring, and testing solutions

Responsible for coordinating activities and resources in support of technical projects that impact multiple departments, systems and/or workflowsIdentifies project/production issues and works with project team to provide solutions or escalates to avoid project delays.Good Understanding of Web services , Web Based Applications ,Middle layer and Database related, OperatingSystem level metrics, especially from a point of tracking down Performance Issues.Expert-level skills with Microsoft Project & the Office application suiteInterface with business and IT executives, senior management etc. to communicate project plan, deliverables status, set and manage expectationsConduct regular status review meetings, and report project progress to senior leadership and project stakeholders; Manage operational risk and maintain business continuity plans for the processLead creation of an engaging and productive work culture

Support Market Lenovo Products Direction Review proposal development and Market R&O review processHelp optimize each market Sales Stock, & plan sales taking into account Market capacities and supply constraintsIdentify market sales, stock and mix risks and opportunities considering industry/ market performance trends, and competitor activities / plans, and cascade to finance teams for impact assessmentManage the development of each markets annual Sales, Stock, and Production Budgets

coordination skills with various business StakeholdersPerform Data Quality checks Data Profiling on the Data Elements with the help of Data Quality Report on ITinfrastructureParticipate Data Validation User Acceptance Testing for the enhancement doneLiaise closely with Business users to understand their requirement and document in form of Mapping specification. Collaborate with our third-party support partners to manage, monitor, and resolve problems, incidents and requestsescalated to themEnsure day-to-day activities and checks as part of the on-going maintenance are carried out in a timely manner and provide input to a forward schedule of maintenance, upgrades, and projects

Global search Technology Company with $85 M in annual revenues.Selected to join Enterprise Software Support Division to develop strategy for new B2C software solution. Led in a global team of 10 in the US and Europe. Spearheaded market research; pioneered messaging strategy; Developed communications platform, website and alliance marketing strategy; implemented lead generation programs in US and Europe. Served as public relations and analyst liaison.• Direct Marketing, Database Marketing, Web Analytics, and Multi-Channel Marketing.• Experienced in computer hardware and software consulting (MAC and Windows/PC), and installation scopes, Wireless end points with routers for enterprise. • Worked integrating projects with MAC/PC software management and Hardware Projects. • Configuring of Routers, wireless network bridges, range extenders, access points, IP camera. Configuration of recreational devices wired and wireless endpoints to access the scope.• Knowledge on Installation and Support Scope of Operating systems, Microsoft platform: Apple Macintosh Platform: Linux Platform.• Malware protection with Data recovery modules and Microsoft software update management.• Launched initiative to Build Branding and positioning concepts to support new channels.