Desktop Support Engineer
CurrentAnalyzing, troubleshooting, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software and hardware related to end user computing, databases, security, printers, scanners, and any related problems- Maintaining all updates and security patches for applications and operating systems- Notebook hardware troubleshoot, such as RAM, Hardisk, VGA- Manage server : windows, linux , mail server- Technical documentations of hardware/software additions or changes- Updates and closures of trouble tickets and service requests from user- Reporting, admin tasks, and IT control activities