Karyn Boyd Email & Phone Number

San Antonio, Tx, Us

Hanover, Md, Us

New Braunfels, Tx, Us

Support two teams of about 10 developers for testingTrain two new Quality Analysts and support them as they get settledTroubleshoot issues with two teams of Developers using AppInsights logs and Azure Service BusExplorer.Support new project development as well as maintenance issues for older functionalityUpdate internal and external stakeholders daily as to testing progress for new development projectCreate and implement test cases for various projects Decisiv CNI (ongoing): Phase 1 (completed): wrote and tested 30 tests cases Phase 2 (ongoing): writing and testing 100+ test cases RTC Canada (completed): wrote and tested 50 test cases Rewrote and tested about 20 test cases from previous development as part of regression for the current phase of project developmentParticipate in War Room discussions and troubleshooting for production issuesParticipate in After Action Reports to discuss and plan any changes needed after major production issues had been solvedConverted to Full-Time Employee from ContractorReceived personal recognition from the CIO on three separate occasions

Atlanta, Georgia, Us

Supported 3 applications for one vertical team of about 12 peopleTracked and updated progress during sprints on Azure DevOps boardUsed AppInsights, Service Bus Explorer, and LINQPad to build test cases and troubleshoot bugs.Wrote test cases for maintenance code bases

Arlington, Va, Us

• Worked on 3 successful projects ranging from new software development, 2 application maintenance, platform services development• Monitored software development process and served as support for most project phases on platform services development project including administering Jira board• Built/wrote documentation for new testers on application maintenance projects after identifying information gaps in current onboarding process • Wrote automated test cases using the project’s Selenium/Java framework for application maintenance projects• Wrote test cases based on Clients’ requirements• Identified and populated areas with missing test cases for application maintenance projects• Led Client-facing meetings – presented Weekly Client update and updated meeting documentation• Coordinated testing between multiple internal and external stakeholders (internal team, vendor team)• Performed Linux command-line testing using applications built in Java to test platform services• Received numerous accolades and acknowledgements for work and capabilities from peers and leads• Served Scrum Master on platform services project

Arlington, Va, Us

• Utilizing working knowledge of UI design and API, XML, served as manual tester in Scrum team of ~7 people within a SAFe environment of 50 -60 people developing a new software web application for the federal government• Monitored software development process and served as support for most project phases on platform services development project • As Tester, built XML test data and test cases which made up 90% of the projected usability of the program • Wrote test cases based on Clients’ requirements• Identified and populated areas with missing test cases for application maintenance projects• Received numerous accolades and acknowledgements for work and capabilities from peers and leads

Created scripts in PHP and JavaScript and conducted testing for quality assurance for APIs on an AWS platform.Supported upgrade to new client software; deployed weekly updates to programs, ran automation code for 20+ client portals, and conducted testing and troubleshooting of the automation program.Partnered with team members to manage and track testing to ensure consistency and accuracy throughout the process.

Designed and developed high-quality instructional material for consistent and uniform online degree programs supporting application of advanced instructional design principles. Created 20 university courses every two months for 2 partner institutions. Supported the course development for 4 advanced education clients; conducted needs analysis and collaborated with instructors to transition materials from classroom to online activities.Created fully online courseware for C# and Java courses and an Introduction to Web Development course for HTML, CSS, and JavaScript.Established process documentation for use in assigning content development to Course Writers through JIRA.Partnered with software development vendors to design a multi-course program; activities included creating video and graphics, coordinating editing, and implementing content into Learning Management System (LMS).Administered coursework through various LMS’s including Moodle, Blackboard, and Canvas.Managed participant engagement and quality improvements for courses across degree programs by creating and managing systematic continual improvement plans.

Us

Led the Social Studies Department consisting of 6 teachers and administrators.Partnered with other departments to ensure consistency in execution of educational objectives.Conducted data analysis and disseminated critical feedback to ensure that improvement opportunities were recognized and solutions were applied appropriately. Managed student advisory groups including the Yearbook and Student Council; established and managed projects for oversight of events, fundraising and organization activities.

Stamford, Ct, Us

Created reports using Visual Basic in Excel and SQL to tabulate County demonstration elections.Designed training curriculum to train County Clerks on proprietary BOSS and eSlate (voting pads) software.Developed delivery systems and trained trainers across 3 counties to deliver knowledge to Voting Clerks and their staff.Drafted and published training manuals for software and hardware.

New Braunfels, Texas, Us

Us

Bs, Computer Science

Bachelor'S, Education

Bachelor Of Science (B.S.), Education