Karīna Mošāne Email & Phone Number

Riga, Latvia

- Oversee and manage new Product projects- Maintenance and improvement of existing products- Supervising of Product managers

Riga, Latvia

- Working on projects related to different payment methods, different countries and currencies;- Collaboration with partners on possible solution;- Implementing payment products, describing them internally;- Cooperating with IT on possible solution development;- Managing full approval and launch process for products, including presentation to stakeholders;- Maintaining existing products, all products related documentation;- Ensure newcomers training on existing proucts.

Riga

Customer (private &corporate) segmentation and effective behavior framework for existing and future customers. Establish and maintain re-segmentation processes for private customers and legal entities.Main achievements:- Established annual and monthly processes for customers' portfolio re-segmentation. Full Baltic customer portfolio (private and corporate) re-segmented according new criteria.- Established welcoming process for on-boarded customers in order to improve new customer satisfaction level.- Organised customer satisfaction measurement survey, including procurement process.- Prepared detailed revenue analysis of “farmers segment” in Baltics, based on this developed sales strategy.- Established dedicated home page for start-ups with relevant information (to attract new customers).

Riga

Process efficiency improvements and compliance with the regulatory requirements for cash management products in Latvia. Main achievements: - Incasso transactions automatic solution developed together with dedicated team. - Improved complaints handling process for payments and cash management products.- Developed solution of proper beneficial owner reporting to be compliant with law requirements.

Riga

Consumer finance product support in Latvia, implementing new products and processes. Cooperation with Baltic colleagues and counterparties in Latvia. Improvement and development of existing products from sales, process and system perspective. Main achievements:- Implemented pre-calculated limits engine for consumer finance products (KPI: YoY sales results +120%, award "Project of the year").- Implementation automatic decision-making engine for consumer finance products (KPI: YoY sales results +120%, award "Project of the year").- Implementation self-service project for consumer loans in i-bank.- Participation in EURO project – consumer finance product successful transition to the new currency.

Latvia

Implementation of new restructuring solutions for private persons. Improvement of existing solutions. Data analysis and result presentation to stakeholders. Process monitoring, elimination of mistakes and preparing of supporting materials for branch network and other back-office units involved in process.

Latvia

Latvia

Latvia

Master'S Degree, Finance, General, Masters Degree In Finance

Master Paper "The Problems of Private Credit Standing Evolution of Short-Term Loans"

Bachelor'S Degree, Finance, General, Bachelor Degree In Finance And Banking