Karlie Sunners Email & Phone Number

Boulder, Colorado, United States

Managing the department of Customer Success with 12 direct reportsOverseeing Customer Success and Back Book for Gingr, Revelation Pets, Special Projects, and Key and Strategic AccountsResponsible for training all new hires and developing continued education for specialistsTracking, reporting, and analyzing KPI and Metric data Understanding and analyzing.

Boulder, Colorado, United States

Managing, coaching and developing a team of direct reportsProviding ongoing feedback, performance reviews and coaching opportunities Handling escalations Ensuring maximum adoption, retention, and expansion of customer accounts Primary point of contact for strategic and key accountsBuilding and maintaining critical relationships to align customer needs for.

Boulder, Colorado, United States

Managing a team of 5 direct reports Handling customer escalations Assisting in creating and updating processes for efficiency Aiding in the implementation of process changes and adjustments across the departmentKPI Driven Creating documentation Conducting weekly 1-1 meetings with individual team membersConducting monthly coaching sessions for areas of.

Boulder, Colorado, United States

Working exclusively with our largest, Enterprise level customers Providing white glove support Conducting video, phone, and email support Handling escalations Possessing in-depth product knowledge on GingrCreating Enterprise Implementation processes and procedures Creating and updating documentationSuccessfully implementing process change for all.

Boulder, Colorado, United States

Managing a robust pipeline of clients, up to 40+ at a timeConducting Zoom and MS Teams video-training calls with customers Customizing Gingr software to suit each facilities individual needs Possessing in-depth product knowledge of Gingr softwareConsistently meeting and exceeding monthly KPI's of 12+ customer live per monthWorking with Enterprise level.

Greater Denver Area

Working with local technology companies to find the best talent Specializing in permanent, contract, and contract to hire roles across the countryUtilizing various job boards Out-of-the-box recruiting style Specializing in high level technical skills Working directly with Hiring Managers Prepping and walking candidates into interviews

Greater Denver Area

Strategic Account Manager over IT ClientsReviewed all submittals to clientsWorked directly with Client and Talent Acquisition on hires Sourcing qualified candidatesUtilizing various job boards Creating and posting positions to various job sites Working in SalesforceConducting preliminary candidate interviews Conducting proper documentation Building and.

Greater Denver Area

Sourcing Qualified CandidatesWorking closely with Account Executives on positionsSubmitting Candidates into Fieldglass Working in Fieldglass to organize interview and changes to candidate profilesUtilizing CareerBuilderUtilizing Dice Working in Bullhorn as an ATS Conducting initial phone screensConducting one-on-one Skype interviews with candidatesBuilding.

Naperville

Working Temporary and Permanent Placement Sourcing Qualified Candidates Working in Ultra-StaffUtilizing LinkedIN Recruiter Utilizing CareerBuilderBuilding relationships with candidates and clientsConducting initial phone interviewsConducting Face-to-Face interviewsProspecting new clientsResigned from company in order to relocate to Colorado

Greater Chicago Area

Sourcing IT candidates Utilizing Bullhorn to properly search, document, and contact candidates Working in FieldglassWorking in IQNavigatorPre-screening candidates Conducting detailed phone interviews Prepping candidates for in-person interviews Utilizing CareerBuilder and other social media to source Working with Fortune 500 companies as clients

Beverly Hills, CA

Creating PowerPoint presentations to organize all outgoing material from the showroomResearching new clientele Handeling celebrity gifting Organizing new pieces in the showroom