Kash Khagram Email & Phone Number

London Area, United Kingdom

◦ Increased pipeline by 40% through high-impact marketing initiatives, including Mendix World 2021, driving significant customer acquisition.◦ Managed production for company-wide kickoff events, boosting engagement by 175% through enhanced virtual production and compelling delivery formats.◦ Advised senior leadership on market trends and competitor analysis, shaping go-to-market strategies that boosted competitive positioning.

London Area, United Kingdom

◦ Supported CMO in pivoting Mendix World 2020 from an in-person to a virtual conference. Led and co-ordinated virtual production efforts for a feature film keynote, 60+ breakout sessions and 20+ hours of live programming achieving a 25% increase in engagement compared to in-person events, with 1500+ developer registrations.◦ Launched developer outreach programs that expanded product adoption among high-code developers, driving increased platform utilization.

London, United Kingdom

◦ Founded and led a multi-disciplinary video production team with a global remit to publish content across all stages of the funnel, while reducing agency spend.◦ Developed video learning paths for Mendix Academy, boosting customer engagement and platform adoption.◦ Consulted and partnered with all areas of the global business, developing assets, programs and campaigns that supported revenue growth◦ Led the creation of the Solutions Gallery microsite, showcasing customer solutions and contributing to a 10% conversion rate increase in target markets.◦ Recognised as New Marketing Leader of the Year during my first Company Kickoff (<6 months in role)

London, United Kingdom

A Cloud Guru develops video training material for cloud computing professionals. Primary responsibilities included:◦ Ownership and accountability for developing and delivering on the organisation’s content strategy◦ Identification of trending topics in the cloud computing space that would meet the rapidly changing needs of cloud professionals◦ Building relationships with industry leaders to produce new training material◦ Managing course and content production from concept to completion in line with overall release scheduleKey achievements◦ Developed and executed a comprehensive content strategy.◦ Increased technologies instructed from one to five◦ Launched 20+ video courses◦ Launched 5+ web series◦ 300%+ increase in students◦ 75% reduction in resolution time for courseware feedback◦ Provided presales consulting and project delivery to strategic customers for digital transformation and enablement programs.

United Kingdom

Leadership and management of various customer support teams, with HR, customer experience and project responsibilities.Primary responsibilities included:◦ Full HR management◦ Delivery of world-class customer experience◦ Maintaining high levels of employee engagement and retention◦ Project involvement and delivery, both internal and external facing◦ Design and delivery of cloud enablement training programmes

London, United Kingdom

Delivering Fanatical Support to industry leading companies in EMEA and APAC, focusing on:◦ Web application security◦ Data storage and encryption◦ Compromised system investigation and resolution◦ Security vulnerability threat assessment and resolution planning

Postgraduate Diploma, Business Administration, Management And Operations, Pass, With Merit.

B.Sc., Business Management W/ Marketing