Kate Bitney, Ma Email & Phone Number

Seattle, Wa

• Scope and write consulting proposals• Craft and deliver new in-person and virtual trainings (including trauma-informed care, self-care, de-escalation, and boundaries and transparency)• Project manage training and technical assistance contracts, ensuring on-time and on-budget deliverables and efficient use of team members’ skills and interests• Create time and process management techniques to improve efficiency and streamline processes internal to CSH• REDIT Consulting… Show more • Scope and write consulting proposals• Craft and deliver new in-person and virtual trainings (including trauma-informed care, self-care, de-escalation, and boundaries and transparency)• Project manage training and technical assistance contracts, ensuring on-time and on-budget deliverables and efficient use of team members’ skills and interests• Create time and process management techniques to improve efficiency and streamline processes internal to CSH• REDIT Consulting Committee member Show less

Greater Seattle Area

• Managed the hiring, training, and staff development for CSB’s Nutrition, Care Advocacy, Warehouse, and Distribution teams• Oversaw the provision of direct services and quality of care for CSB clients• Led the development of policies, procedures, and program standards • Ensured compliance with contractual requirements, completed all required reporting for CSB’s multiple funding streams, and prepared staff for internal and external audits and site visits• Developed annual budget… Show more • Managed the hiring, training, and staff development for CSB’s Nutrition, Care Advocacy, Warehouse, and Distribution teams• Oversaw the provision of direct services and quality of care for CSB clients• Led the development of policies, procedures, and program standards • Ensured compliance with contractual requirements, completed all required reporting for CSB’s multiple funding streams, and prepared staff for internal and external audits and site visits• Developed annual budget and monitored program spending and administrative decisions• Served as a member of the Lifelong Management Team and supported collaborative processes across agency teams Show less

Seattle, Wa

•Wrote and monitored service contracts with agencies awarded funding for homeless health care services. Negotiated performance commitments and reporting requirements, developed project budgets, conducted monitoring and audits to assure compliance with terms of contracts•Worked with program funders and contractors to assure that contractors provided sufficient data to satisfy reporting requirements. Provided technical assistance to support growth and effective functioning of out-stationed… Show more •Wrote and monitored service contracts with agencies awarded funding for homeless health care services. Negotiated performance commitments and reporting requirements, developed project budgets, conducted monitoring and audits to assure compliance with terms of contracts•Worked with program funders and contractors to assure that contractors provided sufficient data to satisfy reporting requirements. Provided technical assistance to support growth and effective functioning of out-stationed homeless health care services and interdisciplinary teams•Updated internal processes and procedures to ensure smooth and efficient work functions and reduce duplicative work across contract monitoring functions•Worked with contractors, community partners, and HCHN staff to plan, organize, and execute meetings, events, and other functions related to HCHN scope of work Show less

St. Paul, Minnesota

• Directed the Request for Proposal process for the anticipated amount of $14.93 million, including writing, garnering community input, and gaining approval and input from staff across multiple state agencies • Provided leadership to FHPAP grantees, including oversight and monitoring, sharing best practices, analyzing performance, and working on program development and improvement• Worked jointly with other state agency staff to provide state coordination of the Continuum of Care… Show more • Directed the Request for Proposal process for the anticipated amount of $14.93 million, including writing, garnering community input, and gaining approval and input from staff across multiple state agencies • Provided leadership to FHPAP grantees, including oversight and monitoring, sharing best practices, analyzing performance, and working on program development and improvement• Worked jointly with other state agency staff to provide state coordination of the Continuum of Care groups• Served as agency representative on state agency and community committeeso Minnesota Interagency Council on Homelessness (MICH)o FHPAP-MICH subcommitteeo American Indian Supportive Housing Initiativeo Homeless Management Information Systemso Continuum of Care-MICH subcommitteeo Local Continuum of Care groups Show less

St. Paul, Minnesota

• Worked with guests to make connections with local organizations to work towards housing, harm reduction, independent living skills and other self-identified goals • Made referrals and provided information to guests • Provided a safe and respectful environment for guests awaiting overnight shelter

St. Paul, Minnesota

Managed the Twin Cities Metro Regional Project, September 2008-July 2012• Coordinated programs and service delivery for seven mobile teams and four site-based communities that span the seven-county Twin Cities metro area, serving over 650 homeless individuals• Contracted with and managed direct service providers, comprising ten agencies and thirteen contracts• Conducted contract audits to ensure compliance and improve procedures• Create and fostered partnerships with direct… Show more Managed the Twin Cities Metro Regional Project, September 2008-July 2012• Coordinated programs and service delivery for seven mobile teams and four site-based communities that span the seven-county Twin Cities metro area, serving over 650 homeless individuals• Contracted with and managed direct service providers, comprising ten agencies and thirteen contracts• Conducted contract audits to ensure compliance and improve procedures• Create and fostered partnerships with direct service providers, county staff, government partners and community stakeholders in the seven-county Twin Cities metro area• Identified, prioritized, and executed process improvements that resulted in better, more cost effective outcomes for participants of the Metro Project• Actively participated in Continua of Care, Affordable Housing Coalitions, and Plans to End Homelessness in the seven-county Twin Cities metro area• Grant-writingConducted an assessment of the Northeast Regional Project, May-August 2008• Interviewed partners and community members within Northeast Minnesota, a rural geographic region spanning seven counties and reservations of three Bands of the Minnesota Chippewa Tribe• Conducted fifty interviews with project partners, county staff, three tribal bands, and community organizations• Produced a comprehensive evaluation of overall health of the project, as well as suggestions and an outline for improvement Show less

St. Paul, Minnesota

Case Manager, 11/06-4/08• Provided case management to chronically homeless adults• Networked with area landlords to find and maintain housing for clients• Developed treatment plans, including setting realistic and achievable goals• Worked with clients to obtain medical, dental, and other professional care• Built relationships with community professionals to improve services Outreach Specialist/Mental Health Practitioner, 8/05-11/06• Provided street outreach and… Show more Case Manager, 11/06-4/08• Provided case management to chronically homeless adults• Networked with area landlords to find and maintain housing for clients• Developed treatment plans, including setting realistic and achievable goals• Worked with clients to obtain medical, dental, and other professional care• Built relationships with community professionals to improve services Outreach Specialist/Mental Health Practitioner, 8/05-11/06• Provided street outreach and crisis assistance to those living outside• Assisted individuals with access to mental and physical care• Adult Rehabilitative Mental Health Services treatment planning and coordination• Assisted individuals in navigating the process of obtaining financial, medical, and other types of assistance he/she may be eligible for in order to help him/her move in a forward direction Show less

Maplewood, Minnesota

Program Supervisor, 1/06-3/07• Direct Supervisor of eleven front-desk staff charged with maintaining the positive environment and safety of the 54 resident facility• Worked with County and Community Representatives to facilitate an effective and efficiently run program• Created staff manuals and procedures to improve clarity and accountabilityHousing advocate, 3/03-1/06• Provided information and referrals to residents and moderated issues that arose between residents… Show more Program Supervisor, 1/06-3/07• Direct Supervisor of eleven front-desk staff charged with maintaining the positive environment and safety of the 54 resident facility• Worked with County and Community Representatives to facilitate an effective and efficiently run program• Created staff manuals and procedures to improve clarity and accountabilityHousing advocate, 3/03-1/06• Provided information and referrals to residents and moderated issues that arose between residents • Maintained daily logs of all activity within the building and maintained building security Show less

St. Paul, Minnesota

• Maintained a safe environment and moderated any arguments or incidents that arose by using principles of conflict resolution and de-escalation • Documented issues of individual clients so as to monitor behavior patterns and better serve his/her needs in the future • Provided guests with information and referrals to other appropriate organizations

Master Of Arts (M.A.), Organizational Leadership

Research Action Project: “The Intersection Between Customer Service and Social Services”

Certificate, Dispute Resolution

Study Abroad: Hamline University School of Law Dispute Resolution Institute/Hebrew University Jerusalem, Israel; January 2011: "Conflict.

Certificate: Strategic Management

Certificate: Ethics And Leadership

Bachelor Of Arts (B.A.), Sociology, Justice And Peace Studies

Study Abroad: School for International Training, Geneva, Switzerland, August-December 2003 "International Studies and International.

Education record