Kate Dehan, M.Ed. Email & Phone Number

Detroit, MI, US

As a Learning Experience Designer at our software company, I play a crucial role in creating engaging and effective training solutions for our partners and customers. My responsibilities revolve around conducting needs assessments, collaborating with stakeholders, and utilizing technical authoring tools to design impactful learning experiences.- Conduct.

Detroit, Michigan, United States

- Conducted needs assessment and analysis to ensure business area, training and media standards were met.- Work cohesively with subject matter experts and leadership to make sure learning design and outcomes are in line with training and configuration standards.- Developed e-learning modules for various business areas using Adobe and Articulate suite..

- Developed complete training course for customer service specific call center group. - Reversed engineered a detailed list of tasks based on prerecorded calls and existing training material.- Partnering with technology, business stakeholders, subject matter experts and instructional design support to identify audience, training needs and ID strategy..

Detroit, Michigan

- Develop highly technical training programs ranging from soft skills, systems, strategy, and medical knowledge. - Collaborate with leaders and analysts from technology, customer service, and training to ensure team members are equipped with accurate and complete resources in implementation, technology, and new hire training.- Spearhead focus groups and.

- Applied marketing research and development methods in order to learn and understand emerging trends and technologies and to communicate this knowledge clearly and concisely.- Collaborated on the creation of new systems to tag and organize new and existing content and site navigation. - Collaborated on the development of content style guides, content and.

Greater Detroit Area

- Identify performance and instructional objectives as it relates to material design.- Research and develop curricula - Design computer-based training modules - Update websites and other web-based platforms - Research innovative approaches for new learning technologies and development - Evaluate performance of team members in training- Develop material for.

Greater Detroit Area

- Manage timely and accurate reporting for accounts that are in default to various investors and insurers. Review investor timelines for accuracy and timeliness to avoid penalties- Work with other default areas to ensure a smooth process and accuracy of information reported to investors and insurers- Monitor delinquent portfolios for any delinquency.

- Provide assistance and counseling to hundreds of clients yearly on credit cards, budgeting, prioritizing, student loan debt, secured debt, and a wide range of debt related issues.- Client unsecured debt load ranging from $500 to $200,000.- Debt management program enabled clients to be debt free in 5 years or less.- Taught at community education events.

Masters Of Learning Design And Technology, Design & Performance Systems, 4.0

The Learning Design and Technology program prepares graduates to design and evaluate empirically grounded learning environments, products.

Bachelor Of Arts, Organizational Communication, Business Management