•Assure quality service to diverse customers and resolved issues and complaints•Process cash and credit card transitions accurately using a POS system•Stock products on shelves in an organized manner while implementing product rotation to ensure freshness and minimize waste•Manage floral department orders to ensure timely and accurate product availability

•Provided quality service to diverse customers while resolving concerns and complaints efficiently•Contributed to store cleanliness by regularly performing cleaning tasks and maintaining a neat environment•Assisted in the training and development of new staff, fostering a collaborative and efficient team environment