Kate Ballard Email & Phone Number

Washington Dc-Baltimore Area

Working with clients to develop a working process and vision for their technology needs.Currently focusing on manual testing.

Columbia, Maryland

Oversee and manage testing projects for entire departments. Work with subject matter experts to develop plans for success. Day to day work on ensuring database changes are meeting expectations of customers and in-house standards. Testing database environment to ensure changes made to database also do not interrupt other processes.

Columbia, Maryland

Oversaw enrollment of students in specialized high school program. Had to work remotely with on site staff to train and develop abilities to have enrollment goals met. Ensured state specific mandates were followed to ensure school's ability to operate was not jeopardized.

Columbia, Maryland

Trained employees to continually met expectations of changing needs of process. Suggested changes to managers to promote expedited work flow efficiencies. Oversaw day-to-day workflow of a team of around 15 employees.

Columbia, Maryland

Reviewed and processed documents for families wishing to enroll in online education. Was trained on state-by-state enrollment requirements. Reached out and contacted families in the process of enrollment to advise of process and information needed. Communicated via verbal and written mediums.