Author of Personal Development media. Signature talks: *Align who you are on the inside with the outside (career, relationship and environmental choices), *Overcoming Childhood Neglect, How Childhood Neglect Impacts the Workplace, *Financial Independence-What it is and How to Get there, *Goal Setting Strategies that really work.

As a key member of the IT PMO team I have been involved in numerous projects. Work includes facilitation and documentation of roadmap planning for multi-phase gate projects, all typical BA duties such as meeting facilitation, BRDs, Context Diagrams, sign off, global and off shore team collaboration, and within Agile Use Case development, User Stories, Sprint participation.Process Engineering including multi-swimlane process improvement documentation, helping non-technical teams standardize processes and work toward improvement, SIPOC, data and workflow diagrams. Assistance as needed with OCM and other project duties. When and as appropriated created Business Architecture diagrams.Strong collaboration with project teams including Enterprise Architects, Solution Architects, Project Managers, Business Leads, Project Sponsor, SMEs and Quality Assurance leads.Co-Lead on BA Center of Excellence.

Multi-million dollar High Speed Rail Project managed by the State of California. Multi-swim lane business processes documents, business requirements gathering and documentation, gap analysis, change management, risk assessment, help with strategic planning, lead UAT, training documentation, conducted meetings for information, collaboration and buy in.

• Developed enterprise wide data strategy with Enterprise Architect, strategic and roadmap planning, and data access requirements for business needs. (API)• Created enterprise wide process flow for top tier client base that saved approximately $40,000 per sale. Worked with 3rd party vendors, sales, operations and key business units. • Created Playbooks (engagement instructions) for IT, Sales and Vendors and train the trainer. • Conducted meetings (storyboarding, JAD and focus groups) with SMEs, Stakeholders, and Client to gather requirements and build solid relationships with business and IT. • Created BRDs, Use Cases, Multi-Swim Lane Process flows, analysis to uncover and documentation of gaps, risks and root causes, and as needed program, gap and risk escalation management. • Led UAT. Created UAT process documentation for team, mentored BAs, lead UAT, resource for Managers.• Worked as an analyst for PMO Compliance team (Federal and state health care legal requirements).Worked in multiple areas so gained knowledge of health care insurer. Promoted twice.

Company Overview and Project Goal(s): 36 Million dollar initiative to retire two telecom systems and replace with a web portal that would maintain needed functionality as well as increase functionality, time, data capture, and auditing capabilities.• Training and Mentoring of BA team and creation of BA toolkit.• Conducted meetings (storyboarding and focus groups) with SMEs, Stakeholders, and Client o gather requirements.• Created Business Requirements documentation (Waterfall), Use Cases, Multi-swim lane process flow documents (Six Sigma), process flow re-engineering (as-is) and (to-be), and gathered SIPOC and SOR information.• Agile-participated in daily Scrum, Wrote User Stories with Test Criteria, and some product ownership.• Worked with Senior Enterprise Architect, Data Modelers using ITIL and UI Designers.• Risk and gap analysis.

Company Overview and Project Goal(s): One of the largest providers of insurance products to Credit Unions with a mature PMO adherence to IIBA and BABOK. Worked on several projects including a call center development project (work streams included knowledge and content management and call center scripts), Database automation project and enterprise data research initiative. • Conducted meetings (storyboarding and focus groups) with SMEs, Stakeholder, and Clients to gather requirements.• Created Business Requirements documentation (Waterfall IIBA), Use Cases, Multi-swim lane process flow documents (Six Sigma), process flow re-engineering (as-is) and (to-be), and gathered SIPOC and SOR information. Hybrid Visio documentation. • Worked with Senior Enterprise Architect, Data Governance and Senior Management to ensure goals and objectives.• Research and recommendations for portfolio alignment and data across large enterprise with multiple business units. Risk analysis and gap analysis.

Company Overview and Project Goal(s): Largest provider of Residential Home Loans with a mature PMO and many IIBA standards. Worked within the real estate division on a multi-gate Foreclosure enhancement project to ensure home loan FHA, Freddie MAC and SCRA foreclosure practices were followed as well as state specific regulations.• Conducted meetings (storyboarding and focus groups) with SMEs, Stakeholder, and Clients to gather requirements.• Created Business Requirements documentation (Waterfall IIBA), Use Cases, Multi-swim lane process flow documents (Six Sigma), process flow re-engineering (as-is) and (to-be) and Hybrid Visio documentation. • Worked with Senior Enterprise Architect, Data Governance and Senior Management to ensure goals and objectives.• Research and recommendations for loan portfolio alignment across large enterprise with multiple business units. Risk analysis, gap analysis, change management, escalation and meetings with legal and senior risk and compliance officers.

Multi-million dollar state health care initiative-Served as interium PM and lead projectManagement of all BAs and coordination with Tech Lead• Conducted meetings (storyboarding and focus groups) with SMEs, Stakeholder, and Clients to gather requirements.• Created Business Requirements documentation (Waterfall IIBA), Use Cases, Multi-swim lane process flow documents, process flow re-engineering (as-is) and (to-be) and Hybrid Visio documentation. • Worked with Senior Managent to ensure goals, deliverable, milestones were met on time.Resource and project prioritization.mentation. • Oversaw all software rollouts and testing-Beta, UAT, Test Case Scenerio development.mentation. • Obtained client signoffs.

Gathered User Requirements, assisted with software rollout planning and delivery.Software testing including regression testing, new application and patch testing, maintaining records on test results, general bug tracking.Created client training plans and implemented statewide software training for new modules or major software rollouts.Unix, WAN, LAN, bug tracking software