As a Cloud Technology Consultant at Oracle, I connect today’s leading enterprises with the tools they need to compete in the digital economy of tomorrow. In this role, I engage with customers to introduce Oracle’s cutting-edge cloud solutions, empowering governments, businesses, and society to thrive amidst rapid technological change.Through a multi-week comprehensive training program, I have developed consultative selling skills and deep knowledge of Oracle’s solutions. After completing the training program I was awarded the following recognitions:✨ People’s Choice Award: Voted by my Nashville cohort peers for fostering collaboration and strong team dynamics.✨ Operational Excellence Award: Recognized by management for demonstrating precision, preparedness, and a growth-oriented mindset.✨ MVP of the Nashville Cohort: Awarded for consistently leading in performance metrics and showcasing significant growth.✨Top SDR of the September Cohort: Achieved top metrics and demonstrated leadership across the entire training class.These achievements reflect my commitment to driving results, building relationships, and striving for excellence in everything I do.

As a Core Crew member, I am responsible for generating sales, promoting the studio, and delivering a positive client experience through professionalism and patience. I regularly interact with clients to assess their needs, address concerns, and ensure high levels of satisfaction. I maintain in-depth product knowledge of all studio retail operations, including class packages, beverages, towels, and promotions, and handle routine client-facing tasks such as setting up new accounts, scheduling, canceling, and rebooking classes, as well as managing package purchases.In addition to supporting daily operations, I stay informed about studio events, issues, and schedule changes, communicating updates to both clients and team members.

In my role as a Marketing Specialist at El1 Sports, I spearheaded our social media strategy in alignment with the executive team's objectives. I tracked and analyzed social media metrics, providing valuable insights to enhance our online presence. I assisted the executive team by curating and scheduling weekly social media posts while also overseeing customer interactions. Additionally, I created and shared engaging content and other requested features, contributing to the promotion of our talented team members.

During my internship with EL1 Sports, a prominent national sports training company, I embraced a diverse array of responsibilities aimed at bolstering the company's marketing endeavors. These encompassed content creation, adeptly managing social media platforms, executing digital advertising campaigns, conducting comprehensive market research, spearheading impactful email marketing initiatives, and fostering a culture of collaboration and coordination within the team.

As a brand/marketing ambassador for BabeLash Cosmetics, I designed and produced creative content (on Instagram, Snapchat, Facebook, Pinterest, TikTok, and Twitter) with the goals of increasing brand awareness, the continuous growth of sales, and amplifying social media presence.

As the sole owner and employee of Katie's Game Day Pins, a retail accessory brand I established to create custom-designed buttons for football games and special events, I managed a wide spectrum of responsibilities. These encompassed crafting business plans, securing financing, executing and overseeing sales operations, formulating and implementing marketing strategies, manufacturing physical pins, directing daily activities, coordinating nationwide product distribution, providing top-notch customer service and support, and identifying novel business opportunities.

As a Sales Associate at Coach, my role was centered around providing a luxury customer experience. I developed in-depth product knowledge, staying current with our collections in-store and online, and effectively communicating with my colleagues. I consistently exceeded sales targets by employing strategic sales techniques, clienteling, and customer acquisition, all while strengthening long-term relationships with our valued clients.

In my role as the Social Media and Marketing Manager, I formulated comprehensive social media marketing strategies and crafting engaging content that drove heightened brand recognition and customer satisfaction. My duties extended to overseeing the brand strategy, managing customer service interactions, handling reservation and event bookings, liaising with guest musicians and performers, and effectively communicating pertinent information to the management team.

As a Customer Service Representative at Cowboys Fit, my primary focus was to embody and represent the Dallas Cowboys brand while providing exceptional support to all consumers engaging with the Cowboys brand. Additionally, I served as a ambassador for all Cowboys Fit products and services, actively contributing to increased customer acquisition for the health and lifestyle brand. My responsibilities encompassed managing customer service interactions, processing cash register and online payments, liaising with managers, adeptly resolving diverse issues in a fast-paced environment, and efficiently booking and scheduling recovery, personal training, and childcare reservations.