Katelyn Dodds Email & Phone Number

Ames, Ia, Us

Spirit Lake, Iowa, United States

As a Customer Service Representative at Hy-Vee, I excelled in a multifaceted role that involved managing significant cash transactions for Western Union, overseeing lottery sales, and leading the front-end operations during manager breaks. I skillfully coordinated with various departments to address and resolve customer inquiries, provided detailed information on promotions and weekly discounts, and efficiently managed the customer service desk while handling phone calls. My position required adept multitasking and a strong dedication to delivering outstanding service in a high-energy environment.

Spirit Lake, Iowa, United States

As a cashier at Hy-Vee, I thrived in a dynamic, fast-paced environment, efficiently handling hundreds of transactions each day. My role involved more than just scanning items; I was dedicated to providing exceptional customer service by greeting customers and promptly resolving any questions or concerns they had. Accurately calculated sales prices and coordinated with various departments to address customer inquiries. By ensuring each transaction was handled with precision, I helped foster a welcoming and efficient shopping environment for all customers. Responsibilities included:- Transaction Management: Accurately handled cash, credit, EBT, and debit transactions, maintaining a high level of attention to detail to ensure all sales were processed correctly.- Pricing & Sales Issue Resolution: Proactively identified and resolved pricing discrepancies by calculating sale prices independently or coordinated with the appropriate departments to obtain accurate pricing information.- Problem Solving: Demonstrated strong problem-solving skills by efficiently addressing and resolving any issues related to product pricing and sales.

Milford, Iowa, United States

As a cashier at Sunshine Foods, I seamlessly facilitated transactions, ensuring each customer left a positive impression. I addressed inquiries regarding our store and products, solving any issue a customer may have had regarding prices or our policies. I was commended for consistently maintaining a precise cash drawer, meticulously counted at the end of each shift.

Education record

Associate'S Degree, Business