Katelyn Mazzitello Email & Phone Number

Bloomington, Minnesota, United States

Increase engagement with prospective students by building relationships, aligning them with programs that meet their goals, and providing exceptional communication and support throughout the enrollment processDeliver excellent customer service to prospective students from first contact through admission and enrollmentMaintain a pipeline of 150 – 250 students following the outreach strategy and track progress in Salesforce Use multiple software programs, resources, and critical thinking to solve problems, efficiently make decisions, and provide accurate information to students

Facilitated monthly check-ins for a caseload of 200+ studentsRecognized for exceeding monthly engagement target of communicating with 65% of students Entered, tracked, and analyzed student data using Salesforce CRMCollaborated with teammates to plan and oversee programming

Led classes of up to 32 students while delivering instructional content in an engaging mannerGained notoriety for the use of differentiated learning strategies to meet diverse student needsShowcased extensive communication skills while supporting staff in teambuilding and conflict resolution

Richfield, Minnesota, United States

Cooperated with classroom teacher to develop lessons and supported students in understanding complex academic conceptsCollected and interpreted qualitative and quantitative data to assess student progressCorresponded with stakeholders in Spanish and interpreted essential information to foster student

Collaborate with students, parents, staff, and administrators to ensure student successMediate conflicts and act as an advocate for studentsAddress behavioral issues and find creative solutions to problemsInvestigate and resolve complaints, and respond to inquiries regarding discipline, policies, procedures, and programsSupport student academic achievement

Greater Minneapolis-St. Paul Area

Teach Spanish to elementary school students in an after-school programUtilize activities, songs, and games to motivate students and encourage student engagementFollow lesson plans created to build on previous vocabularyAssist in language acquisition by speaking and performing activities in the target language

Greater Minneapolis-St. Paul Area

Meet with clients to determine eligibility for affordable health insurance and meet their enrollment needsReach and report monthly enrollment goals as established by the MNSure insurance marketplaceManage outreach efforts by working with community partners to increase MNSure awarenessProvide information and services in both English and Spanish, in a culturally appropriate manner

Iquique, Chile

Teach English to a variety of age-groups and levels in a monolingual classroomPlan lessons utilizing the American English File texts as a guideLead dynamic classes, integrating speaking, listening, reading, and writing skills

Iquique Province, Chile

Promote English language learning to students at a public school in Iquique, Chile, through engaging students in speaking and listening practice.

Greater Minneapolis-St. Paul Area

Plan cultural events to encourage a global perspective on campusOversee two student assistants in the publication of a newsletter Support the office in promoting various programs to international and domestic students

Greater Minneapolis-St. Paul Area

Coordinate the advising and application process to support students in selecting and applying for study abroad programsAssist in development and delivery of pre-departure orientation sessions for students preparing to study abroadRepresent the Office of Global Studies at events and information fairs

Indianapolis, Indiana Area

Researched websites to compile information about Alternative Breaks from various institutionsConducted a benchmarking project comparing IUPUI's Alternative Break program to other programsCreated and distributed a survey about Alternative Break best practicesAttended weekly professional development opportunitiesParticipated in interview sessions for multiple position openings within the University

Minneapolis, Minnesota

Support the integration of adults with disabilities in our community by finding and supporting employment for people with disabilities

Set and strive to achieve personal sales goals while also supporting team goals.Greet and work with customers in a professional manner.Form relationships with customers while advising them on purchases and suggesting merchandise.

Process 100’s of Medicare insurance claims per dayEdit and correct mistakes on claims using multiple computer programsContact patients while employing outstanding customer serviceWork closely with others in a team-oriented setting

Scan various office notes and documents into appropriate foldersUse multiple software programs as neededManage time effectively and complete tasks as assigned

Utilize the internet to gather information in order to write and edit 5-10 letters per dayGreet guests and answer phone calls in a professional and personable mannerFile and perform other clerical duties in an extensively organized efficient fashionWork independently on various special projects using creative problem solving skillsTrain in new student employees

Use excellent customer service skills in order to give patients the best experience possibleSchedule 40-50 patient appointments dailyProficient in three software programs relevant to patient care and scheduling

Master’S Degree, Educational Leadership And Administration, General

Activities and Societies: Higher Education Student Association

Bachelor Of Individualized Studies, Management, Psychology, Spanish Studies

Activities and Societies: Students Today Leaders ForeverDean's List Fall 2010 - Spring 2013 Achieved Spanish Proficiency Excelled.