Katelynn Lassalle Email & Phone Number

United States

Provides superior service to clients and referring veterinarians through inbound and outbound callsActs as the primary point of contact for the hospitals and ensures all client and referring veterinarians’ needs are met in a professional and empathetic mannerActs as the frontline for all emergency calls exercising a calm and compassionate demeanorBooks client appointments with accuracy and efficiencyAccurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians’ inquiriesProcesses emails, transfer medical records, and other administrative tasksFollows protocols and work flow for 13 different veterinary hospitals in the United States

Metairie, Louisiana, United States

Oversee and manage the treatment of hospitalized ICU and surgical patients;Perform diagnostic procedures such as lab panels, radiographs, ultrasounds, and CT scans;Calculate drug dosages and log in controlled substances appropriately;Monitor anesthesia and scrub in to assist during surgical procedures;Perform pre-operative and post-operative care to patients such as placing IV catheters, drawing blood, giving injections, endotracheal intubation, and post-operative recovery;Properly clean, wrap, and sterilize surgical instruments;Create documents to improve efficiency in the ICU and with post-operative patients;Ensure effective client communication and education with discharge instructions and medical documents;Answer phone calls, schedule appointments based on urgency, obtain medical records from referring veterinary hospitals;Maintain appropriate levels of inventory in hospital, obtain invoices from shipments and ensure all items are accounted for, document product orders and low stock levels;

New Orleans, Louisiana, United States

Aid veterinarians in all tasks, including animal restraint, administering medication, surgical procedures;Monitor anesthesia and prep surgical patients, place IV catheters, perform dental cleanings, properly log controlled drugs, accurately fill medications, clean and sterilize surgical instruments;Admit and discharge surgical patients, review medications with clients, answer client questions;Care for post-surgical patients, hospitalized patients, and boarding animals;Perform diagnostic procedures such as radiographs, chemistry panels, CBCs, urinalysis, & ear cytology; Oversee all areas of the hospital as a lab supervisor aiding in appointments, boarding, reception, & surgery;Social Media Coordinator: running the hospital’s Instagram and Facebook accounts;Develop positive connections with clients through excellent customer service and communication skills;Answer phone calls, schedule appointments, document client communications, schedule discharge times

Baton Rouge, Louisiana, United States

Manage the kennel and ensure proper care of boarding animals.Assist veterinarians with surgeries, monitor post-operative patients, attend appointments, administer vaccinations; feed all patients, clean kennels, perform grooming proceduresProperly administer and document all medications given to boarding and hospitalized patients