Kate Potter

Kate Potter Email and Phone Number

Customer Experience Manager, New Intercity Fleet, NSW Trains at Transport for NSW @ Transport for NSW
australia
Kate Potter's Location
Sydney, New South Wales, Australia, Australia
Kate Potter's Contact Details

Kate Potter personal email

n/a
About Kate Potter

A versatile project management professional who enjoys working collaboratively with others in an innovative environment.Extensive experience in program and project management, people leadership, commercial online distribution, operational systems support, airports and call centres.Demonstrated ability to build relationships with stakeholders to deliver large complex change and transformational projects in highly competitive and changing environments.Key Capabilities:• People Leadership • Project Governance, Management and Delivery• Change Management• Stakeholder Engagement • Commercial Acumen• Procurement Management• Risk Management Project Types Included:• Customer Experience Design• Financial Services• Website Redesign • Operational and Online Systems Implementation• Aircraft Engineering

Kate Potter's Current Company Details
Transport for NSW

Transport For Nsw

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Customer Experience Manager, New Intercity Fleet, NSW Trains at Transport for NSW
australia
Employees:
6125
Kate Potter Work Experience Details
  • Transport For Nsw
    Customer Experience Manager, New Intercity Fleet, Nsw Trains
    Transport For Nsw May 2015 - Present
    Surry Hills
    Customer advocate for the New Intercity Fleet - ensuring a better experience for NSW TrainLink customers.
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  • Nsw Department Of Finance, Services And Innovation
    Pmo Lead - Business Transformation
    Nsw Department Of Finance, Services And Innovation Jan 2015 - May 2015
    Sydney, Australia
    Established and lead the PMO for a complex business transformation program within NSW Government which delivered a business case, target operating model and implementation plan for a large reform program.
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  • Synergy Solutions Group Pty Ltd
    Consultant Project Manager (Telecommunications Industry)
    Synergy Solutions Group Pty Ltd Sep 2014 - Oct 2014
    Jakarta, Indonesia
    Successfully completed an organisational project management maturity review to determine current capability of the organisation to deliver its project services. Including: - A detailed assessment of the allocation of resources, tools/templates, procedures, organisational support and workflow against best practice standards - Recommendations to increase the project management maturity level across the organisation - Implementation of PMO structure
  • Qantas Airways
    Project Manager/ Project Team Lead - Group Transformation
    Qantas Airways Apr 2008 - May 2014
    Sydney, Australia
    •Managed and developed a Team of Project Managers and Business Analysts within the Qantas Group Transformation Delivery Team•Successfully delivered a number of high profile ,complex projects/programsAchievements /Projects include:• Airbus 330 Aircraft Reconfiguration Program including design of a new Business Class seat• Boeing 767 Aircraft Refresh and Implementation of Q Streaming (iPads for inflight entertainment)• Implementation of a global automated credit card payment solution• Faster Smarter Check-in Implementation in Domestic Airports
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  • Qantas Airways
    Business Integration Manager, Qantas Holidays Business Systems
    Qantas Airways Jul 2007 - Apr 2008
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  • Qantas Airways
    Commercial Distribution Manager, Qantas Holidays Business Systems
    Qantas Airways Jun 2006 - Jul 2007
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  • Qantas Airways
    Operational Systems Support Manager, Qantas Holidays
    Qantas Airways Sep 2002 - Jun 2006
    View

Kate Potter Skills

Aviation Stakeholder Management Aircraft Airlines Project Delivery Program Management Pmo Airports Aircraft Maintenance Business Process Improvement Change Management Project Management Flights Business Analysis Process Improvement Commercial Aviation Leadership Management Project Planning Team Leadership Project Management Office

Frequently Asked Questions about Kate Potter

What company does Kate Potter work for?

Kate Potter works for Transport For Nsw

What is Kate Potter's role at the current company?

Kate Potter's current role is Customer Experience Manager, New Intercity Fleet, NSW Trains at Transport for NSW.

What is Kate Potter's email address?

Kate Potter's email address is ka****@****.gov.au

What skills is Kate Potter known for?

Kate Potter has skills like Aviation, Stakeholder Management, Aircraft, Airlines, Project Delivery, Program Management, Pmo, Airports, Aircraft Maintenance, Business Process Improvement, Change Management, Project Management.

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