Katherine Mackenzie Email & Phone Number

San Diego, Ca, Us

La Jolla Shores, California, United States

• Provide comprehensive HR support, ensuring the best possible work environment while upholding company policies and procedures.• Partner directly with the CEO and Corporate HR to drive initiatives that align with company goals and enhance the overall employee experience.• Lead recruitment activities, including job posting, onboarding, and fulfilling seasonal staffing needs, ensuring alignment with company values and compliance with employment laws.• Serve as a trusted advisor to management on employee relations, performance management, and routine HR issues, fostering a positive, value-driven work culture.• Administer benefit and compensation programs, maintaining compliance with federal and state regulations, including COBRA, FMLA, ADA, and OSHA.• Organize and execute company-wide events, enhancing team cohesion through initiatives such as happy hours, annual holiday parties, and other team-building activities.• Coordinate office operations for a staff of 50, including managing office supplies, processing mail, and maintaining office cleanliness and organization.• Lead employee engagement efforts, conducting pulse surveys and implementing strategies to boost morale and productivity.• Assist in the creation and maintenance of job descriptions, ensuring market competitiveness through thorough research and analysis of salary data.• Support employee development by recommending training topics, designing, and delivering training courses to maximize employee performance.• Ensure HRIS systems (Workday) are efficiently utilized, maintaining data integrity and confidentiality.•

• Support the full operational life-cycle of employee experience to include onboarding, training compliance, offboarding and employment data maintenance for multiple people systems for all employees and contractors across multiple locations and FEINs• Owned people-related training and recertifications to ensure compliance with federal, state and company requirements (including safety training, anti-harassment training, HIPAA compliance and professional licensure)• Completed and maintained all unemployment paperwork and offboarding communication with precision and confidentiality• Controlled data within Workday and ADP HRIS platforms, performing routine audits to ensure data accuracy and integrity• Improved new hire acclimation by creating and facilitating welcome presentations 2X per month for 30+ participants• Assisted in administering Human Resources policies and procedures and benefit programs in accordance with company guidelines and federal and state employment regulations• Partnered with leaders organization-wide to administer PTO bonus for 180 medical providers, acting as liaison between medical, ops strategy, HRIS, and payroll teams

San Diego County, California, United States

• Maintain multiple calendars for full-time medical providers, medical provider administrative leaders, and dermatologists• Manage medical provider vacation schedule for a growing team of 150+ providers• Coordinate with medical licensing team to ensure a smooth transition of licensing tasks prior to provider leave of absences• Manage PTO balances and PTO repayment agreements for a growing team of 130+ providers• Coordinate provider leave of absences and ensure proper documentation is completed• Communicate daily with the medical team about who is going on and off of leave• Process multiple changes to vacation and leave requests• Update company Payroll Exceptions Report with necessary updates• Maintain correct information in the HR Informations System and perform necessary audits to ensure accuracy• Work closely with the Payroll team to ensure accuracy of payments and balances• Create and maintain accurate and compliant personnel files, forms, acknowledgements, and HR electronic files

Greater San Diego Area

• Develop and facilitate monthly training for a team of 9 Career Peers on effective resume review, engaging presentation skills, and interpersonal peer-to-peer advising so they may assist SDSU students in their own career development• Coordinate program collaboration with University professors, student identity centers (Women’s Resource Center, Black Resource Center, Center for Intercultural Relations, Pride Center, etc.), and other campus organizations • Improve scheduling processes by consolidating multiple documents and creating Outreach Calendar using Excel • Process documentation of requested time off, sick days, and university vacation time for entire team of Career Peers • Forecast team salary projections for the academic year and communicate information to payroll team and HR coordinator • Balance multiple calendars while scheduling events, meetings, and outreach using Google Suite and Microsoft Office

Greater San Diego Area

• Critique student resumes using a peer-to-peer advising approach to assist students in their job and internship searches• Conduct outreach presentations to various classes, student organizations, and residence halls to educate students on career resources and programming in order to guide them to career readiness • Assist at multiple career fairs to ensure employers had the necessary resources they needed and provided a welcoming environment for all students • Participate in student advisory functions with the Career Services Executive Director• Serve as a student representative for Career Services in university programs and campus-wide events

Greater San Diego Area

• Facilitate weekly chapter meetings • Attend San Diego SHRM Board Meetings and National SHRM Conferences as a representative of the student chapter• Host informational workshops for students alongside HR Professionals as keynote speakers

Greater San Diego Area

• Maintained the Student Chapter website and kept it updated with upcoming events and membership and scholarship information• Created fun and engaging content for prospective student members to browse through • Communicated with past and present officers to collect their respective information for professional advantage (Name, Major, Minor, Hometown, Officer Bio, and LinkedIn)

Greater San Diego Area

• Scanned job postings on various platforms such as LinkedIn, Monster, and Indeed and sent out biweekly email notifications to members to make them aware of HR opportunities

Greater San Diego Area

• Provided mentorship to 21 business interns consisting of constructive feedback, project support, and career guidance• Communicated effectively between project coordinators, sponsors, department managers, and interns by acting as an internship liaison and providing updates and feedback on a biweekly basis

Chula Vista, Ca

• Managed classrooms of up to 30 students on a daily basis by delegating tasks and through overall supervision to adhere to school guidelines and safety protocol• Provided specialized subject-breakdown tutoring (with a focus in Math and English skills) • Specialized in multiple mathematical subjects (Integrated I [geometry, pre-algebra, trigonometry] and Integrated II [algebra, pre-calculus, statistics) by engaging in one-on-one learning interactions with students in order to better prepare them for college• Promoted and encouraged a positive learning environment regarding the current curriculum • Engaged in one-on-one learning interactions with students in order to better prepare them for college• Assisted faculty and staff in administrative and teaching tasks

Chula Vista, Ca

• Processed daily transactions of up to ranging from $2,000 to $4,000• Oversaw banking procedures including deposits and withdrawals• Marketed promotions and sales to the community via various social media platforms (Instagram, Twitter, etc.) in order to preserve guest retention while also enlarging customer base to ensure long term success for the company • Analyzed and communicated annual profit and loss report statistics to managers and sales team representatives

Chula Vista, Ca

• Processed daily cash and card transactions of up to $3,000• Engaged with guests through company standards platform • Participated in a collaborative environment of motivated team members • Completed daily housekeeping tasks to ensure quality and assurance standards• Ensured excellent customer service for all guests while maintaining the Jamba brand of positivity and inclusivity

Greater San Diego Area

• Researched industry trends, business procedures, and marketing plans within GEICO nationwide• Presented key performance indicators (KPIs) from over 2000 customer surveys and analyzed quality for about 50 calls in relation to survey results• Proposed procedures to improve survey results from 79% to 90% excellence, leading to customer retention and increased brand awareness• Collaborated with diverse teams and delegated tasks in order to complete projects for the Sales, Service, Claims, and Hiring departments within the corporate headquarters• Completed a Five-Forces Analysis on the Insurance Industry and presented past, present and future trends and recommendations to senior-level executives• Collected and analyzed raw data claims reports with intent to reduce minimal impact reopens by 1.25%

Bachelor Of Science - Bs, Business Administration Management And Human Resources

Activities and Societies: Society for Human Resource Management (SHRM), American Marketing Association⁣ (AMA). Sigma Theta Psi.

High School Diploma With Honors (4.13 Gpa)

Activities and Societies: MEChA (Movimiento Estudiantil Chicano de Aztlán) • SHAPE (Students Helping All People Everywhere) Volunteer Club.