Katherine Sutton Email & Phone Number

North Charleston, SC, US

Arlington, Virginia, United States

P’yŏngt’aeng-ni, Gyeonggi, South Korea

• Manage a Military Treatment Facility (MTF) volunteer program including over 100 professional/ credentialed volunteers and five programs at the new Brian D. Allgood Army Community Hospital at USAG Humphreys, South Korea.
• As the liaison between the hospital and American Red Cross leadership, I worked closely with executive level staff to ensure the program effectively supplemented the work of medical service members while being an.
• Successfully implemented emergency American Red Cross policy and United States Armed Forces Korea policy to ensure compliance with COVID-19 mitigating measures while maintaining operational readiness to support.
• Reinvented MTF volunteer program organization by developing new tracking tools, prioritizing efficiency, and optimizing virtual workspaces while facing the pandemic.
• Recruited as the Microsoft Subject Matter Expert (SME) for the Asia Pacific Division. Self-taught in several applications such as MS Teams, Stream, Forms, OneNote, Excel, Access Database, and more. As the SME, I.
• Strategically set and managed a fiscal year budget over $10,000 to ensure volunteer programs would effectively support the community while maintaining low risk spending due to funding loss during COVID.

Pyeongtaek, Gyeonggi-do, Korea

• Assisted the Regional Program Manager during the transition of the MTF volunteer program from USAG Yongsan to the new military hospital at USAG Humphreys.
• Developed an onboarding process that improved the efficiency at which volunteers navigate the extensive requirements set by 65th Medical Brigade and the American Red Cross.
• Conducted casework for emergency situations for services members and their families both globally and within our community.
• Solely managed the MTF Volunteer program during the outbreak of COVID-19 in South Korea. Organized volunteers to supplement military administrative response and to support the creation of “Comfort Kits” for incoming.

South Korea

o Manage the organization’s offered programs by leading the volunteer team leads.o Coordinate monthly meetings and assessments to track program development.o Communicate organizational needs to garrison leaders to ensure positive community collaboration.o Develop marketing, operations, and inclusivity strategies to ensure continuity of services and quality.

Greater New York City Area

• Coordinated multiple stakeholders, the executive team, and the legal team to fulfill the annual national charitable compliance registration allowing the organization to fundraise and operate in various states.
• Manage individual chapter financial expense accounts and individual card holder transactions in Quickbooks and other organizational accounts. Record revenue and settle donor transactions in SaleForce. Manage.
• As the primary admirative support for five chapters, I remotely conducted weekly administrative duties including payroll, IT support, office management, and development support during fundraising and mentorship events.
• Manage certain HR processes including national onboarding, employee benefits reconciliation, and tracking available employee vacation and sick time.

• Strategically organize operational logistics during assigned camp weekends include activity preparation for over 150 campers, resource collection, and daily reporting on Google Drive.
• Encourage the Camp No Counselor culture, participate as a leader of group activities, and inspire team mentality.
• Inventory and allocate all merchandise, sound and light equipment, and all beverages to ensure successful distribution. Report daily totals and finale sales. Pack and ship residual inventory to future camp sites.

Watertown, NY

• Revitalized operational standards by tracking outcomes and performance through new systems.
• Maximized quality of services by creating tools to make Care Management more efficient.
• Formalized policies and procedures to reflect statewide expectations regarding Care Management.
• Quantified services to bill for four programs and ran monthly audits to maintain standards.
• Nominated and selected as employee of the month for November 2016.

Boulder, CO

• Developed marketing outreach resources, including flyers, social media plugs, and labels for program materials such as, Fill-a-Backpack Barrel tags and handouts.
• Outperformed Fill-a-Backpack program goal by 60%, filling 5,000 backpacks with school supplies for low-income families in need.
• Recruited volunteer groups to fill backpacks, reorganized the warehouse to set a fluid system for volunteers to efficiently fill 500 backpacks/day, and encouraged a positive volunteer environment

West Roxbury, Massachusetts

o Developed trusting relationships among the clients and advocate their needs to counselors.o Develop and direct strength-based therapeutic groups for youth at risk residents. o Administered written assessments of client progress and collaborated with staff to maintain a consistent environment.

Greater Denver Area

o Coordinate minor logistics and volunteers during rallies.o Tracked potential voter information and communicated information about upcoming events. o Researched fellowship opportunities and new forms of engagement.

Master’S Degree, Non-Profit Management And Philanthropy

Bachelor’S Degree, Psychology

Activities and Societies: Minor in Ethnic Studies Certificate in Ethnic Leadership President and Captain of the University's Women's Rugby.