Katherine Burns Email and Phone Number

From company websites to tools analysts depend upon, I help the federal government and commercial clients alike design effective and user-friendly solutions their customers actually want to use. In addition to providing the vision, I develop the content that ensures these products are seamless, informative, and concise, ensuring that there is no "information overload".

I serve as the Social Media Specialist for Eleven Peppers Studios. My organization, attention to detail, and creativity has driven the development of a well curated, relevant, and fluid multi-channel digital and social presence for the company.

As a Corporate Account Manager for the Department of Defense, establish and maintain relationships with commercial industry to best address strategic needs. Interface with internal customers to baseline requirements and facilitate dialogue among customers and industry partners, developing forward-leaning solutions in direct support of mission. Perform in-depth research of potential commercial companies of interest as well as serve as a Contracting Officer Representative to develop and execute financial and performance plans for those partnerships.

As a Business Technologist for the Department of Defense, I met with customers to discuss their current business problems, researched and proposed technical solutions, and then implemented desired solution. My day-to-day activities included communicating with and managing customer expectations, applying critical and creative thinking to resolve issues, and providing world-class support for in-place solutions.This position morphed into a project management type role where I managed a small agile development team. Activities included gathering requirements from customers, breaking down those requests into technical tasks, prioritizing and subsequently allocating work to project resources.

Planned and implemented signature charity event, RockBcauseCreated contact and relationships with potential sponsorsAdministrative work during events from merchandise sales to stage managerMaintained social networking sites

Attended and assisted with marketing events Wrote articles for CN8 InsiderAssisted with marketing promotions and sweepstakes Managed the collection and trafficking of PSAs

Used Excel to update client contact informationOperated copy/fax/binding machines as well as automated mailing systemInformed potential customers about our product and companySet up and mailed training packages to customers