Katherine Morrison Email & Phone Number

For 4 years, I have been working at Law Offices of James Scott Farrin, a leading personal injury law firm in North Carolina, where I currently serve as an Operations Advisor. In this role, I apply my extensive experience and skills in process development and implementation, performance evaluation and management, mentoring and coaching, quality audits, and project management to enhance the efficiency and effectiveness of the firm's business operations and customer success.Prior to joining Law Offices of James Scott Farrin, I spent over 5 years as a Manager at UnitedHealth Group, one of the largest healthcare companies in the world, where I oversaw the business operations of the Medicare and Retirement Prior Authorizations department. There, I was responsible for creating and updating training guidelines, developing and implementing standard operating procedures, and growing and leading a team of over 50 associates. I have a strong background in business administration and management, having completed my education at Howard Community College and Ashford University. I am also certified in The Secret: What Great Leaders Know and Do by LinkedIn. My mission is to leverage my creative, analytical, mathematical, and technical skills to deliver optimal solutions and outcomes for my clients, colleagues, and organization.

Listed skills include Leadership, Team Building, Employee Engagement, Customer Success, and 43 others.