Katherine Panther (Lawrence) Email & Phone Number

- Learn and support the execution of various agile research designs, analysis and reporting to support client needs and research objectives. - Help ensure data and reports being provided to clients are accurate through necessary attention to detail and high levels of quality assurance.- Attend and observe client facing research activities to develop a client first customer focus.- Familiarize and grow knowledge specific to GutCheck offerings and how/when to apply various GutCheck offerings to research needs.

I was laid off from Guest Research, Inc. due to budgetary cuts from COVID-19. During this time off I worked on my painting and volunteered heavily at my church.

Greater Denver Area

-Lead the design and implementation of satisfaction and loyalty research for assigned clients, as well as monitoring and analyzing results on an continual basis. -Provide ongoing service and support while managing the clients’ expectations throughout the client lifecycle, from implementation to renewal; react to client’s changing needs and develop solutions for those needs; recommend additional research services based on needs and program evaluations. -Conduct in-person and online training demonstrations of proprietary platform for prospective and existing clients. -Prepare and present research findings and industry trends in written reports and client meetings. -Work with cross-functional teams (Accounting, Development, IT, etc.) around client success initiatives. -Collaborate with IT in the development of product enhancements. -Represent Guest Research at industry events and trade shows. -Build on existing client relationships and actively network to source and secure new business opportunities; develop new business proposals.

Arbor Park, Alexandria, Virginia

-Implement various leasing plans, policies and strategies-Responsible for weekly reporting to Property and Regional Managers as well as tracking traffic, sources, appointments, and leases daily-Perform all the normal functions of a Leasing Consultant-Responsible for reviewing the leasing files to ensure accuracy and completion-Maintain a positive customer relations attitude-Lead activities and operations of a leasing team to ensure goals are achieved-Organize staff meetings to discuss and identify solutions necessary for achieving occupancy goals

Arbor Park, Alexandria, Va

Arbor Park, Alexandria, Va

• Supporting the property manager with general office maintenance by answering phones and performing other administrative tasks.• Process lease applications and qualify residents.• Monitors community advertisements and effectiveness of responses.• Update online advertising to reflect current market pricing on a weekly basis.

My responsibilities included reaching a goal of finished surveys at Radford University as well as creating events that would attract students and help them better understand what they feel are important issues.

My responsibilities included greeting and assisting customers in the store. I was also responsible for restocking the store and ensuring everything was organized.