Kathryn Boyle Email and Phone Number

Managing Third Party Data Center in Northern Virginia's Data Center Alley. Responsible for maintaining site SLOs across Networking, Machine Maintenance and Deployment, Data Security, and providing support to a team of Data Center Technicians. (L5)

Site Lead at Sterling Data Center

-Provided internal support to Googlers through remote channels (chats/phone/tickets)-Supported Windows, Mac OS, and Linux systems in an enterprise environment-Advocated for the user in order to provide exceptional support-Organized and facilitated GoogleServe Ann Arbor Public Schools Coding Event at 5 elementary schools with approx 200 students-Facilitated learning activity focused on pseudocode to introduce coding concepts to young students to demystify computer science-Facilitated Made With Code Women@Google Events for 30+ High School students and led VR session-Created and delivered learning content for Summer Coding Camp-Taught HTML, CSS, and Javascript concepts to help High School girls learn more about computer science in small group sessions-Planned and implemented Coding Sprint to encourage teammates without computer science backgrounds to try coding and understand the value of their skills. Each teammate completed bugs that contribute towards our global support tooling.-Grow with Google Kentucky - gave 1:1 coaching to local business owners and job seekersProjects and Contributions-Created and implemented mentorship program for 14 new hires, developed mentor content to foster learning-Forged new path for IT Residents to work with UX Engineering teams-Documented learning resources for residents, organized global info session with UX leads-Member of the Accessibility Service Team - created internal site for Accessibility Resources -Designed and worked on front end for Chrome Extension to improve support ticket workflow

-Joined Search UX Engineering team for 3 months as part of residency-Used ReactJS to perform rapid prototyping for iterative design-Worked with UX Designers and Product Manager to create high fidelity prototype for Search (Web) team in preparation for user studies-Contributed to internal tooling that helps UX engineers create prototypes