Kathryn Mckelvey Email and Phone Number

It is time to find my next opportunity to serve at a different organization.

● Solved internal office systems problems and acted as liaison to other departments, agencies and vendors regarding administrative and office activities.● Assisted the Administrative Associate with accounts receivable and payable documentation and reporting.● Proficient in Microsoft Word, Excel, Power Point, Outlook, Photo Editor, Paint, Adobe products, Mercury Quality Center, and Avaya Call Center Program. ● Maintained current and constantly changing knowledge of departmental, hospital and university policies, procedures and regulations.● Compiled and/or edit manuals, newsletters, the UAB Medicine website and internal intranet for accuracy.● Assisted with maintaining, routing and documenting all marketing, UAB Medicine.org and vendor contracts and renewals.● Performed diverse advanced administrative duties, often of a confidential and/or complex nature.● Managed and reported monthly time records for entire department.● Personally conducted photo shoots, photographing over 170 doctors for the UAB Physicians Directory.● Maintained inventory of all supplies, established filing systems and internal processes, to support department or unit operations. ● Prepared travel arrangements for internal team members.● Organized divisional and interdepartmental meetings, lectures/seminars, events, luncheon arrangements, etc.; kept accurate minutes of meetings.

● Developed training program for inbound call center including documentation of processes and procedures. Significantly involved with the development of the business and consultant interface for a new web-based operating system. ● Trained approximately 250 employees on operational and support center procedures, policies, and company history. ● Created and personally delivered training courses, manuals, and programs necessary to meet training/staff needs. ● Planned events and provided on-site logistical support at company conventions and regional meetings with sales and marketing teams for over 3,000 attending consultants. ● Edited bi-annual Southern Living At HOME catalogs. ● Consolidated, edited, formatted, and demonstrated company history and company procedure presentations for visiting professionals and employees. ● Reported directly to Technical Support Manager and Vice President of Operations. ● Served as personal agent and supported six executive level sales consultants. ● Instrumental in developing and maintaining a company intranet for use by internal sales and marketing, operations, finance, information technology, and promotions departments. ● Worked with system users and development team in preparing and reviewing specifications for new software for Corporate team and our Consultants in the field. ● Developed and executed testing scripts for new and updated functionality. ● Designed, tested, implemented, and supported new computer software for sales and marketing staff, corporate office, and distribution center. Worked with Southern Progress Technology and QA groups to meet or exceed quality standards. ● Facilitated tours of 500,000 sq. ft. Distribution Center. ● Served on team to create company policies and procedures.