scheduled reporting, expense report processing, order supplies, order merchandise, handle phone calls, rectify expenses, schedule meetings, set up catering for meetings, set up off-site meetings, assist sales, prepare special reports.

Key Account Administrator, processed forklift orders for major accounts, handled dealer calls/issues, kept logs on orders, had contact with several other departments in the company, processed invoices and credits for payment, placed oem orders.

Looked up Hyster or Yale parts for competitive forklifts and provided appropriate part number to be ordered.

Set up new part numbers in NACCO Order Management System.

I hired on to NACCO as a Customer Service Rep at the Parts Depot in Danville, IL. I entered parts orders, tracked the orders, assisted dealers with parts inquiries. At some point I worked in the accounting department for 6 months before moving back to the Customer Service Department. I know I was in the Customer Service Department when it moved back to New Jersey. At that point I was displaced and put into the Data Entry position until I qualified to move to North Carolina in June 1998.