Kathy West Email & Phone Number

Spokane, Washington Area

Working Medicaid ANSI denials and eligibility to increase payment on accounts. Researching how to get invoices paid that have otherwise been denied due to formatting or other missing information. Discovering trends in denials from payers and reporting them to the appropriate teams for further investigation. Currenty working Medicaid accounts for Colorado.

Coeur d' Alene, ID

This is an ER physician administrative office. My responsibilities were chart assembly, data entry, abstracting and filing. I obtained a little experience in coding ICD-9 E/M and diagnosis while here. This was a great learning experience.

Coeur d' Alene, ID

At this internship I was able to move through the entire office from phones /customer service and mail room through to radiology coding. I observed insurance follow-up for a considerable amount of time as well as billing and coding to a smaller degree. It was a great learning experience.

Safeco Insurance

I started here in the call center taking inbound calls and moved on to auto claims adjuster. I was responsible for being the customer' s primary contact for their claim, handling claims investigation and making sure that liability was determined in a fair manner and that the entire claim moved forward through to completion.

Coeur d' Alene, ID And Spokane, WA

I was responsible for policy sales, finding the right policy for each customer, as well as customer service and policy endorsements (changes).

Coeur d' Alene, ID

I was responsible for answering phones, assisting with writing grants and proposals, payroll, and occasionally working with CAD to create maps for this small land use planning company.

Lexington, Kentucky Area

greeting customers, planning and booking travel arangements, accepting payments, running ticketing reports and making bank deposits.

Anchorage, Alaska Area

started printing/assembling tickets, front desk customer service, and answering phones, attended Travel Industry Management course while working and became a sales agent booking and planning trips, and accepting payments.

Anchorage Ak

Student of cosmotology. Unable to complete due to medical condition.

Anchorage, Alaska Area

Filing, Scheduling/confirming appointments, front desk greeting of customers, accepting payments, assisting patients to examining room and prescreening.

In Process, Medical Billing Specialist, A

Activities and Societies: Phi Theta Kappa

In Process, Medical Coding, A

Activities and Societies: Phi Theta Kappa

Certificate, Medical Office Technology, A

Activities and Societies: Member of Phi Theta Kappa, a national honor society. Currently on the Dean's List.

Certificate, Medical Terminology

Travel Industry Management, B

21 credit course on booking airline travel and travel industry management principles

Diploma, General

Activities and Societies: Orchestra