Kathy Bowsher Email & Phone Number

Columbus, OH, US

Columbus, Ohio Area

• Providing operational support for energy efficiency program teams.
• New England Commercial & Industrial programs – Review accuracy of rebate incentive submissions and work with distributors to correct any deficiencies. Track rebates and record kWh savings and incentive data for.
• Ensure distributor compliance to program policies by reviewing customer invoice accuracy, product eligibility, installation preapprovals, returns, and inspections.
• Vet and onboard new distributors to the New England C&I instant lighting programs.
• Ohio residential program – Managed field team capacity, utilization, and routing optimization. Worked on special projects to improve business functions, processes, and analysis.
• Completed weekly/monthly Access data imports and queries. Extracted data to Excel to organize, reformat, and apply calculations for reporting & analysis to gauge performance and program forecasting.

Consulting At IBM Global Services

• Project Manager for commercial accounts in support of IT, data center, and business continuity project planning. Managed projects for banking, communications, logistics, airlines, and customer service clients.
• Developed and implemented project plans. Tracked and reported on tasks, budget, risks, and milestones.
• Coordinated with cross-functional teams and vendors worldwide to complete project deliverables.
• Planned and facilitated meetings to ensure project progress, issue resolution, and risk identification.
• Collaborated with other project managers to successfully complete data center transition projects that included build-out and migration of computing infrastructure.

Dublin, OH

• Oversaw evaluation, development and management of Business Continuity and Disaster Recovery Planning Program. Ensured program compliance to policies, business controls, and regulatory requirements.
• Directed the development and exercising of comprehensive plans and procedures to respond to and recover from any emergency involving business operations or loss of data processing.
• Developed awareness communications, websites, and training materials in LMS (Learning Management System) to reach 100% of employees.
• Established terms of new agreement proposals and contract renewals.
• Served as point person for audits. Facilitated remediation to meet requirement deficiencies.

Dublin, OH

Installed, maintained, and supported mainframe operating systems (z/OS, MVS), subsystems, and third party software using SMP/E and DFSMS utilities. Set up and maintained system processing automation.