Kathy Hoffman Hallberg Email & Phone Number

United States

Remote

Own the process to test, document, publish, and maintain knowledge library of over 70 user guides (for staff with various levels of skill) and over 30 business process guides for council audiences and for internal national staff use. Present periodic training. Support migration from Salesforce Classic to Lightning to proactively address effects on business.

Lindstrom, MN

Assist in operations of the branch including client relations and client financial transactions. Maintain office calendar, office website and other administrative functions and assist the Financial Advisor. Because clients are unique, every day's opportunities are unique.

Perform administrative project coordination tasks for the national organization and create council-specific project plans and schedules. Coordinate multiple work streams including national project deadlines, council project plans, and business process specific work.

Saint Paul, MN

I worked with a team to develop the internal business process and integration strategies for the use of Salesforce as a volunteer management and membership system. I have documented work flows in MS Visio, created or supported creation of Standard Operating Procedures, and trained other staff in business process and Salesforce Functionality.

Saint Paul, MN

Worked briefly in Human Resources to process payroll and benefits and to transition from volunteer training to work on staff training opportunities.

Saint Paul, MN

Implemented transition of GSRV training curriculum to 21st Century on demand learning style to better meet the need of Millennial generation volunteers. Produced videos using Camtasia Studio, created and presented videos via webinar, and created learning aids and self studies.

Saint Paul, MN

Additional past positions at GSRV: Membership Specialist (Volunteer Management and Member Recruitment), Membership Manager (Rural Team, NE Team and NW Team) Interim Volunteerism Project Manager.