Determine member eligibility and process referrals in company system (ICUE). Also participate in Microsoft teams meetings, chats, One Note, Calendar. Create spreadsheets in Excel, filter, sort, and edit. Create word documents. Create End of Month reports for manager. Use several company programs to look up information.

• Handling Confidential Information of clients.• Quickly and Efficiently Greeting clients at the front window and on the phone.• Accepting and reviewing loan and housing applications.• Accurately entering data into Housekeys.• Maintain, make and process current and closed charts and folders of clients.• Make recertification packets for all housing programs.• Track and maintain a waitlist of all completed applications

I started a home sewing business where I make fleece, flannel, cotton and minky blankets. I custom make every blanket by hand using a sewing machine. I also can help with mending. At this present time, I can only do simple alterations. I am looking to expand my business with crafts soon. I look forward to serving you! Blessings!

Greet customers, answer phones, book appointments, re-book appointments, confirm upcoming appointments, verify customer information for the database and process payments.

I was brought on as a temporary for the Sample Department at Avery Dennison in August, 2018. This assignment was to help this department get caught up, they were months behind. This assignment was suppose to last into late November early December but due to learning the job quickly I was able to help get them caught up within two months. The following is tasks they had me performing:Quickly and accurately collated and labeled sample materials.Cut materials using a Gilly (Polar-Mohr Eltromat 72).Picked sample materials for shipping.Prepared sample materials for stock and/or shipping.Numeric filing.Counting, sorting, labeling, collating and packaging of sample materials for stock.Put together packets/folders of 8 to 16 sales brochures by the hundreds within 2 days.Used Google docs spreadsheets for productivity completed on a daily basis.Lotus Notes 8.5 for internal notes.

The Administrator provides prompt and accurate assistance in all cemetery administrative matters. These services include property transfers, deeds, accounting reports, processing documentation related to burials, cremations, processing sales contracts as well as various clerical functions.Responsibilities include:• Process sales contracts, cash and receipts into on-line program• Review and process all required documentation for funeral services/burials and/or cremations• File and maintain customer information for both new business and previous customers• Perform day-to-day administrative duties as required, which may include but not limited to: ordering and receiving, filing, preparing death certificates, tax preparation, trust remittance, new hire paperwork and files, etc.• Prepare billing information• Process payables as required• Office services management• Maintain inventory of equipment and ensure all are in good working order/condition• Coordinate administrative aspects of peripheral sales programs (re: flowers, grave blankets, etc.)• Contribute to improving processes and systems• General housekeeping duties

Assist customers with sales, returns and style advice. Process shipments, apply sensors and put new stock on sales floorMoved to Seasonal Employee (August 2016 - December 2017) Store Closed December 24, 2017.

Provided quick and efficient customer service, process and inspect returns, resolve customer issues, Assist Supervisors with customers and employees, Handle closing of Ohio Lottery Machine, MoneyGram and cash register.

Operated Windows based PC/laptop (Windows 7 & 8), Microsoft Office 2013 (Word, Excel, Powerpoint). Ordered all supplies needed for office/church. Greeted and directed all visitors. Prepared Quarterly and end of the year financial reports, typed all pastor/church correspondence, filing of all documents, prepared and printed contribution reports to all who gave. Office Administration duties, calendaring, social media, bulletins, flyers, newsletters. Accounts payable, Accounts receivable using QuickBooks. Answered all incoming calls and made necessary outgoing calls,recorded phone messages,adding machine by touch. Trained assistant counters for offerings and office procedures. Retained Confidentiality of all records, submitted background checks on volunteers, prepared rental contract along with serving on committee to find a suitable renter, operated all office equipment (copier, fax machine, coin sorter and more), extensive knowledge of general office procedures and practices.

Expanded the Patient Assistance Program and saved the county over $50,000 in one year. Served as corporate liaison between the county, the drug companies, and the indigent clients by obtaining free medications. Assisted Medical Secretary in making doctor appointments, pulled medical records to be compliant with HIPPA laws. Pre-screened clients to determine eligibility for programs while maintaining confidentiality.

Answered clients questions regarding their policies, which included making any changes to their limits of liability, deductibles or any other changes, made notes on the policy screen of what changes occurred, when, and why. Answered approximately 200-350 calls daily from existing clients. Operated PC daily and toggled between company screens to answer clients questions or to solve a problem.