Order Management
Current-Maintained inter-company production database (Microsoft Dynamics) for order management-Answered customer calls, and provided customers with their tracking and accounting information-Acted as main customer service representative for military and Canadian distributors-Provided all accounting information and important documents to our corporate office-Created pro forma invoices for international and custom orders-Deposited checks through remote direct deposit-Ordered all office supplies-Maintained customer and accounting records-Entered orders into SalesForce, and helped teach and coach office sales team in how to accurately enter their orders into SalesForce