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Experienced Senior Leader: Proven success leading teams across multiple business units to deliver revenue growth and achieve business objectives. Track record of directing organizational development, building departmental structure, teams, goals, and processes. Proven Team Builder: Adept at developing, motivating, and empowering high-performance, cross-functional teams. Resourceful Problem Solver: Lead high-impact projects and initiatives, develop innovative solutions, and apply advanced analytical skills. Effective Relationship Builder: Develop positive rapport across the organization and with customers, vendors, and strategic partners. Excel in delivering engaging presentations and influencing key stakeholders. Customer-Focused Leader: Skilled in directing customer communication strategies and driving win-win business solutions.Select Accomplishments: ► Built the structure, operations, and processes of new customer-facing organization for provider of best-in-class imaging devices and repair services► Led cross-functional teams through integration to new CRM system and implemented new Accounts Receivable and Collections Department► Built vendor network from 5 to 80+ vendors, exceeded product margin target, and optimized MVS inventory levels within Sourcing► Provided strategic planning, direction, and leadership to ensure the overall health and success of the business► Achieved 100% employee retention and motivation through exceptional change management► Led branding and marketing strategy for new business identity► Spearheaded new advertising campaigns in the U.S. and EuropeExpertise: Organizational Development, Talent Development, Revenue Growth, Profit Growth, Sales & Marketing, Program Management, Operational Excellence, SAP, Customer Relationship Management, Business Analytics, Vendor Management, Customer Communication, Budget Management, Change Management, Negotiations, Process Development, Pricing Strategies, Sourcing & Procurement
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Manager Of Insides Sales, Customer Support & MarketingInnovatus Imaging 2017 - 2018Greater Pittsburgh AreaProvided strategic leadership and direction for the overall health and success of the newly formed business. Managed four business units and teams with full portfolio management and customer communications across four product lines. Directed the development and implementation of new customer-facing organization, creating and managing effective organizational structure, framework, and processes to drive business performance. Guided strategic planning and projects as part of the senior leadership team. Delivered revenue growth, adapting to evolving business needs.Hired, coached, and motivated teams spanning Customer Care, Customer Support, Marketing, and Inside Sales. Established career development paths and mentoring opportunities for teams. Empowered teams to excel through ownership, motivation, and cross training. Ensured positive culture focused on goal achievement. Led branding and marketing strategy for new business identity, directing entry into the marketplace under new name.Steering Committee leading cross-functional teams through integration to new CRM system. Achieved 100% employee retention and motivation throughout transitional phase and business changes.Implemented new Accounts Receivable and Collections Department. -
Manager Of Mvs Insides Sales, Customer Support & MarketingBayer 2013 - 2017Greater Pittsburgh AreaLed departmental operations and four cross-functional teams spanning product portfolio of four product lines. Led a strong team of 18 to deliver excellent customer satisfaction and revenue attainment. Key member of Multi-Vendor Service Business Leadership Team.Spearheaded new advertising campaign, managing ad and trade show schedule in the U.S. and Europe. Presented to potential buyers regarding departmental operations and data prior to divestiture. Oversaw customer support operations, SAP transactions, and tools. Managed inside sales operations, leading collaboration with Field Manager to develop strategy focused on revenue growth. Managed marketing, branding, and business development initiatives. -
Manager Of Customer Care & SupportMedrad 2008 - 2013Greater Pittsburgh AreaLed complex operations and high-performing team with direct customer interaction. Defined business processes and analytics to drive team efficiency and improve overall profitability. Resolved high-level customer satisfaction issues for key accounts.Top 20% of sales management. Exceeded revenue targets each year. Increased transactional volume by 50%, maintained process efficiencies, and supported new business partnership. Led multiple cross-functional initiatives, improving product outstanding from 65% to 90%.Awarded Gold Club status for five consecutive years. Co-developed career mission and created new career model to align with future business objectives. -
Marketing AnalystMedrad 2005 - 2008Successfully maintained balance of revenue vs. margin. Key leader in sourcing/procurement process and inventory management, maintaining efficient inventory levels based on market demand, consumption, and repair rates.Negotiated pricing contracts with suppliers to ensure margin, quality standards, and promised delivery times.Led collaboration with departments across the organization to provide seamless delivery of purchased products to customers in a timely manner and avoid negative margin hits.Defined and implemented process for sourcing/marketing to meet ISO certification standards.Met critical response times for sourcing and purchasing, resulting in successful launch of ultrasound parts product line.Limited OCOGS finished goods inventory adjustments. -
Mvs Sourcing CoordinatorMedrad 2003 - 2005Built network from 5 to 80+ vendors, managing and strengthening vendor relationships.Exceeded ultrasound margin target of 32% by controlling pricing structure and vendor negotiations.Managed MVS inventory levels to 26% gross inventory of annualized revenues.Established and managed market-based pricing model. -
Account ExecutiveAt&T 1999 - 2002Greater Pittsburgh AreaEstablished and maintained new/existing corporate accounts, driving strong results in monthly sales and revenue targets.Developed and delivered presentations on integrated business solutions based on in-depth customer data analysis. Created customer survey tools, marketing materials, and customer training programs.President’s Circle Award Winner.
Katie Evans Skills
Katie Evans Education Details
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Advertising/Public Relations -
Corporate Management Training Program
Frequently Asked Questions about Katie Evans
What is Katie Evans's role at the current company?
Katie Evans's current role is Senior Business Leader ► Team Leadership – Revenue Growth – Customer Relationship Management.
What is Katie Evans's email address?
Katie Evans's email address is ke****@****rad.com
What is Katie Evans's direct phone number?
Katie Evans's direct phone number is +612939*****
What schools did Katie Evans attend?
Katie Evans attended Penn State University, Carnegie Mellon University - Tepper School Of Business.
What skills is Katie Evans known for?
Katie Evans has skills like Medical Devices, Cross Functional Team Leadership, Market Development, Sales Operations, Product Launch, Capital Equipment, Product Marketing, Management, Sales, Strategic Planning, Mvs, Healthcare.
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