• Facilitated internal communications for the Consumer Banking and Mortgage departments. • Worked with subject matter experts to clarify updates for front-line employees. • Created communication plans using Prosci change management practices. • Advised project teams and business partners on communication best practices.• Coordinated article schedules to ensure announcements are delivered at the best time.• Managed Consumer Banking and Mortgage pages on company Intranet. • Tracked and analyzed engagement rates to identify needed changes for the communication process.

• Researched, wrote, and edited brand journalism content. • Coordinated promotional publications such as alumni magazine and development reports.• Collaborated with local media to pitch stories and coordinate interviews.• Managed media contact list to facilitate communication. • Led award-winning re-design of alumni magazine.

• Assessed client goals and determined the best approach to achieve those goals.• Created social media content, and increased follower and engagement numbers. • Created and ordered print marketing materials. • Planned and implemented marketing strategies.• Advised clients of communication best practices.

• Coordinated the creation of a weekly newspaper. • Planned, wrote, and edited editorial content.• Increased engagement of the publication's social media accounts. • Collaborated with designers and reporters.• Balanced multiple, ongoing projects and consistently met deadlines. • Fostered relationships within the community on behalf of the company.

• Launched new monthly magazine.• Established relationships within the community.• Planned editorial content to showcase life in the Springfield community.• Managed freelance writers, photographers, and budget for content.

• Collaborated with attorneys on the submission of written content. • Edited all content and designed print ads. • Coordinated graphic designer, print shop, and mail house.• Completed promotional sales calls and mailings.

• Planned and created social media company based on the client's goals. • Increased client's social media reach and engagement.• Established and fostered relationship with client.

• Managed the staff of student reporters. • Planned and edited all content.• Created writing, design, and photography content.

• Presented educational lessons on the history and science of the cavern. • Created excellent customer experiences by engaging guests of all ages. • Ensured guest safety during the 1/3 mile walk through the cavern. • Operated cash register and assisted guests with area information such as directions and restaurant recommendations.

• Balanced multiple reporting and fact-checking assignments.• Met consistent deadlines. • Contributed written content for 417 Magazine, 417 Home, and 417 Bride.

• Balanced multiple research, writing, photograph, and editing assignments each week. • Contributed story ideas during editorial meetings.