Katie Hand Email & Phone Number

Channahon, IL, US

Charleston, South Carolina Metropolitan Area

• Expertly orchestrated internal and offshore global remote technology teams, external implementation partners, and line of business SMEs utilizing the Agile methodologies for developers and more waterfall style planning.
• Effectively communicated with C-suite executives and stakeholders, ensuring clear understanding and alignment of expectations
• Facilitated consensus on various timeline changes between vendors, C-Suite, offshore resources and line of business owners.

Charlotte, North Carolina, United States

• Working within Artificial Intelligence group to deliver solutions for marketing, middle market banking and credit card groups
• Program Manager responsible for the Collections Group’s program of projects to deliver reports and services leveraging internal AI tools in an Agile fashion
• Project Manager for high level Covid project to the Risk Group mitigate the impact of a global pandemic on their clients
• Delivered several platform based projects in the AI space as well as a Jira platform
• Utilized: Clarity, MS Project, SharePoint, Jira, Agile/Waterfall methodolgies

San Francisco Bay Area

Worked with C Suite and functional managers to create and implement PMO framework including:-Org charts including Roles and Responsibilities-Resource Management Plan-Escalation Process-MS Project Schedule with enterprise connections-Project Templates-Metrics and associated dashboards-Meeting cadence, notes, minutes format

Fort Mill, South Carolina

• Manage a program of pharmaceutical products for IT group: web site spin ups, edits, modifications as well as portal access
• Executive reporting via Clarity tool and various Microsoft applications
• Team delivers work in 2 week sprints with full Agile ceremonies
• Utilized: Clarity, Team Foundation Server, MS Project, SharePoint

Rock Hill SC

• Responsible for delivery of Financial modules in Oracle R12 roll out of a massive global IT transformation
• Negotiated bolt on software selections on behalf of business: ex. RevStream, OneSource
• Liaison of business needs and System Integrating contract firm commitments
• Facilitated several massive requirements gathering sessions including the redesign of Chart of Accounts
• Utilized: Oracle 11i, Oracle R12, MS Project, Agile,

Chicago, IL

• Successfully delivered Pilot launch of Beers Track and Trace project with 3rd party vendors on time and on budget. Enabling Constellation to know the location of every lot of production from bottling to distributor dock
• Successfully delivered JDA upgrade of 7.4 to 8.0 on time and 5% under budget
• PM to Crown business Distributor Transfer project to keep all historical data in line strategic with changes in the field
• Administrator to various projects SharePoint sites to disseminate progress reports, timelines, targets, retain documents and general team communications for business users, IT groups and C-Level Sponsors.
• Collaborate with internal, third party, and consulting project teams to create project schedule using MS Project and baseline for future tracking.
• Allocate/manage project resources using enterprise project management tool, facilitate status meetings to review overall project status, address project issues and mitigate risks.

• Assumed role of PM and Functional Lead on Crown upgrade of JDA 7.4 to JDA 8.0Core team member to FUSION project to deliver JDA 7.2 suite to global business users
• Created, reviewed, approved and executed various Technical Specification documents and associated testing
• Transitioned to an in house support role providing troubleshooting, issue management and training to a team of 250+ Forecasters, Collaborate users and SNOP users globally.
• Implemented repeatable process to enable Demand Planners to efficiently manage their new responsibilities
• Redesigned security model to be more flexible and valuable within the organization
• Developed user reports in JDA Cognos to allow users access to larger data sets than allowed within the UIUtilized: JDE, JDA (7.6), Cognos, various data warehouse tools

• Identified process improvement opportunities with Demand Planners and various other business owners via user workshops
• Created requirements documents outlining technical requirements and roll out strategies for Cognos based reports
• Conducted quality testing procedures and exception reports
• Liaison between executive project team, business owners and IT professionals to ensure a streamlined, value add deliverable
• Produced system recommendations and project plans for the design and build phases of SAP BW data warehousing and BI reporting system

Accountable for compiling data and creating forecasts (US dollar) for three international divisions (Asia Pacific; Europe, Middle East & Africa; and Latin America) accounting for more than $2 billion in total revenue. Represented sales in senior meetings with financial and supply chain management. Conducted extensive international travel to APAC, EMEA and.

• Functional Lead for Manugistics (JDA6.X) and SAP implementations responsible for wireframes and QA testing which resulted in higher forecast accuracy and centralized Data Warehouse for all sales data
• Managed 10 million dollar outsourcing project to analyze alternative product distribution methods
• Deployed a full cycle S&OP process to align all areas of the business to the corporate goal
• Created life cycle forecast management process that incorporates a global perspective from R&D to phase out of retired products
• Business Liaison to Cognos development team; relayed reporting and data storage needs to Cognos team and conducted relevant QA testing