Katie Knutson Email & Phone Number

Purchase, Ny, Us

Purchase, Ny, Us

Purchase, Ny, Us

Purchase, Ny, Us

Purchase, Ny, Us

Us

• Team lead for public and private healthcare marketplace exchanges: Instrumental in the design of the entire UnitedHealthcare (UHC) public exchange solution, develop on-going presentations for senior and state leadership, partner with implementation teams across UHC and Optum, and manage relationships to help mitigate issues that arise during exchange product development• Product/Benefit package manager for all UHC bundled care programs: Ownership of package training for both external and internal parties, package liaison for client implementation teams, ownership of annual package level savings analysis and other savings deliverables and expectations, support package financial forecasting and intersegment rate management, consultant for all UHC package related questions for internal partners and sales partners. • Lead consultant for benefit package management strategy and life cycle management, drive product changes through development models, and maintain awareness of the packages for the market, sales, consultants, and providers• Product development lead for UHC’s clinical and affordability solution management model: reinventing the management and solution service approach created and implemented by UHC medical leadership and repackaging it as a scalable and sellable management service for UHC’s top employer accounts (~5.5 million members)

Us

• Lead for Medicaid/Community & State (C&S) NowClinic expansion: provided sales support, created and maintained implementation plan, maintained project phases, launched full product, and developed and managed reporting and analytics for C&S for Texas, Hawaii, and Kansas; total of 263,000 members• Cultivated and managed a prodigious relationship with a telemedicine partner and competitor, Teladoc• Executed Employer & Individual account management role for NowClinic driving product knowledge and utilization; including developing an on-going client implementation and account management plan, performance monitoring and standards, communication plan development, and quarterly reviews with clients and UHC teams; managed over 25 National and Key Accounts• Assisted and maintained operations and setup for customer support, network management, client setup, reporting, SharePoint, SalesForce, NurseLine, training materials, and other clinical program referrals• Developed and managed a reporting structure that facilitated the daily, monthly, and yearly evaluation of NowClinic performance and analyzed data to help develop the NowClinic value proposition • Launched a NowClinic product for OptumHealth Performance by creating an implementation, maintaining project phases, and launching the pilot of coaches providing personal training consults and training analysis via NowClinic to members

Chanhassen, Mn, Us

• Led operations effort in product development, innovation, and initiatives including building a technology platform, operational processes, and implementation guidelines for both Life Time Fitness’ internal wellness team and for clients• Managed account management team responsible for the implementation and engagement of all Life Time Fitness’ corporate client base• Handled multiple department communications and marketing for new product development through detailed project requests and status update proposals• Developed, tested, and implemented new products and services as well as implementation processes with new corporate clients and account management team• Built and maintained processes for corporate client engagement after implementation of wellness services• Launched monthly newsletters and yearly engagement plans with supporting marketing materials to increase client participation in wellness programs

Chanhassen, Mn, Us

• Researched competitive corporate wellness products and services to improve the suite of services offered by Life Time Fitness• Worked with the Life Time Fitness development team to begin the process of creating a client advisory board• Managed client accounts, relationships, implementation of programs• Worked closely with sales team in building and maintaining strong client relationships

Chanhassen, Mn, Us

• Maintained sales and corporate client relationships while implementing programs and services• Planned, implemented, and executed products and services to corporate clients

Des Moines, Ia, Us

B.A. In Journalism And Mass Communications And B.A. In Elementary Education, English And Language Arts

Education record