Katie Rieman Email & Phone Number

Clarkston, MI, US

Birmingham, Michigan, United States

• As the BMW Team Coordinator, I lead a team of 10 consultants who provide creative and strategic services to over 40 Tier 3 BMW dealerships. My responsibilities include fostering a diverse and inclusive team.
• Hosting weekly team meetings to update on program developments and company-wide changes.
• Identifying and implementing improvements in team KPIs.
• Building and nurturing relationships with 13 BMW dealerships.
• Acting as the primary contact for escalating Co-Op, billing, inventory, and brand compliance issues.
• Facilitating and documenting performance discussions, reviews, terminations, and onboarding/offboarding processes.

Birmingham, Michigan, United States

• Oversee the BMW dealer program contact support email, serving as the primary liaison for swift issue resolution and effective communication.
• Develop a comprehensive handbook outlining team structure, fostering enhanced knowledge and proficiency among team members.
• Independently manage diverse operational facets, including billing, co-op management, dealer buy/sell transactions, enrollment/cancellation processes, lead management, and provider switches.

Birmingham, Michigan, United States

• Crafted compelling creative assets using Adobe Photoshop, ensuring visually appealing and brand-aligned materials for effective marketing campaigns.
• Enhanced the consumer experience by meticulously optimizing dealership websites, employing a user-centric approach to elevate online presence and engagement.
• Leveraged analytics data to derive actionable insights, providing clients with informed recommendations on potential opportunities for business growth and optimization.

Big Rapids, Michigan, United States

• Delivered exceptional student outreach, leaving a lasting positive impression on their experience.
• Crafted online campaigns with a creative touch, crafting visually appealing graphics for each promotion.
• Exceeded prior records in student engagement through strategic social media promotions and giveaways, leveraging insights from social media analytics to tailor impactful campaigns.

Big Rapids, Michigan

• Orchestrated the strategic planning of diverse content formats, including video, social media, and written content.
• Pioneered the execution of a dynamic Social Media Street Team, amplifying the student experience during on-campus events.
• Ensured seamless team organization by developing monthly social media calendars, task lists, and fostering regular communication channels.

• Oversaw the precise measurement and dispensing of raw materials, adhering to specific batch cards.
• Conducted meticulous weighing of barrels to guarantee accuracy in material weights for diverse batches.
• Implemented efficient material stocking procedures in booths, optimizing workflow for enhanced productivity.

Gobles, MI

• Facilitated seamless communication of order details to the kitchen staff, ensuring a smooth and efficient workflow.
• Delivered outstanding wait service with a commitment to customer satisfaction.
• Orchestrated the management of customer orders, overseeing the timely delivery of food and beverages for an exceptional dining experience.