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Kat Ilagan is listed as Renewal Processing Manager at Sprout Social, Inc., a company with 746 employees, based in Philippines, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Kat Ilagan.
Kat Ilagan previously worked as Senior Customer Success Manager at Sprout Social, Inc. and Customer Success Manager at Sprout Social, Inc.. Kat Ilagan holds Bachelor Of Arts - Ba, Mass Communication/Media Studies from De La Salle University - Dasmariñas.
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Kat Ilagan is a Renewal Processing Manager at Sprout Social, Inc..
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A career timeline built from the work history available for this profile.
- oversees the renewal process of contracts with clients- maintains client relationships, ensures timely renewals, negotiates terms, and addresses concerns to enhance overall retention
- mentored newer team members - contributed to strategic decision-making for the team
- served as the customer’s main point of contact for inquiries, requests, issues, and feedback- enhanced overall customer satisfaction and retention
- managing content, responding to inquiries, and ensuring a positive online environment by moderating comments and content
- Resolving queries through e-mail in a timely manner- Manages and takes ownership of the resolution process for all customer related issues
- Answered customer requests or inquiries concerning services and products- Provided customers with basic technical support assistance, troubleshooting and testing
Other employees you can reach at sproutsocial.com. View company contacts for 746 employees →
Marie Fuchs
Colleague at Sprout Social, Inc.
United States, United States
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RC
Ricarda Cooper
Colleague at Sprout Social, Inc.
Australia, Australia
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JZ
Jennifer Zettinger
Colleague at Sprout Social, Inc.
Greater Chicago Area, United States, United States
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PZ
Paul Zanardi
Colleague at Sprout Social, Inc.
Scottsdale, Arizona, United States, United States
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CC
Calvin Cloutier
Colleague at Sprout Social, Inc.
United States, United States
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EF
Eli Fenlon
Colleague at Sprout Social, Inc.
Dublin, County Dublin, Ireland, Ireland
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PH
Phil Hedges
Colleague at Sprout Social, Inc.
Austin, Texas, United States, United States
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AX
Andrew Xie
Colleague at Sprout Social, Inc.
New York City Metropolitan Area, United States
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MA
Mark Anthony Payapag
Colleague at Sprout Social, Inc.
Valenzuela, National Capital Region, Philippines, Philippines
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AT
Andrew Tang
Colleague at Sprout Social, Inc.
Seattle, Washington, United States, United States
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Quick answers generated from the profile data available on this page.
Kat Ilagan works for Sprout Social, Inc..
Kat Ilagan is listed as Renewal Processing Manager at Sprout Social, Inc..
Kat Ilagan is based in Philippines, Philippines, Philippines while working with Sprout Social, Inc..
Kat Ilagan has worked for Sprout Social, Inc., Code With Chris, Ibex, and Teleperformance.
Kat Ilagan's colleagues at Sprout Social, Inc. include Marie Fuchs, Ricarda Cooper, Jennifer Zettinger, Paul Zanardi, and Calvin Cloutier.
You can use AeroLeads to view verified contact signals for Kat Ilagan at Sprout Social, Inc., including work email, phone, and LinkedIn data when available.
Kat Ilagan holds Bachelor Of Arts - Ba, Mass Communication/Media Studies from De La Salle University - Dasmariñas.
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