60 Decibels makes it easy to listen to the people who matter most. In 2019 we spun out of Acumen to create a new social enterprise to bring Lean Data(SM) to the world. Our Lean Data approach turns customer voice into high-value insights that help businesses maximise their impact.We have a network of 280+ trained Lean Data researchers in 35+ countries who speak directly to customers to understand their lived experience. By combining voice, SMS, and other technologies to collect data remotely with proprietary survey tools, we help clients listen more effectively and benchmark their social performance against their peers.