Kate Billman Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Chicago, Illinois, United States

• Assisted with product design for a new B2B SAAS platform by analyzing user research, creating user personas and journey maps, and identifying key insights to implement.
• Collaborated with product, marketing, and engineering teams to facilitate a smooth launch and monitored user flows post-launch to identify areas of improvement.
• Developed and implemented innovative strategies for pre- and post-launch marketing plans, including on-page marketing, PPC advertising, email marketing, event sponsorships, and publication partnerships.
• Owned marketing automation campaigns to nurture customers through each stage of the buyer’s journey with customer-centric content and A/B tested to optimize performance.

• Saved, planned, and budgeted for one year of traveling on a finite budget
• Adapted to changing cultures and languages in 20 different countries
• Found creative solutions to unexpected and challenging situations
• Communicated effectively and delightfully with people from vastly different backgrounds and perspectives
• Created and maintained a blog to share our experiences: offroamingtogether.com

Denver, Colorado, United States

• Improved stakeholder experiences by conducting user research to identify key UX issues, identifying innovative solutions, and designing and implementing an empowering and engaging educational experience.
• Created and Implemented a strategic framework for marketing and communications to align with the organization's overall 3-year strategic plan and drive desired behavioral change within the organization's targeted.
• Planned and executed multi-channel marketing calendars, and set strategic goals and KPI's to track and improve conversion rates; Created and maintained website content, managed social media accounts, and ran email and.
• Realigned marketing activities under one common voice to reinforce a consistent and reliable brand and created a brand and marketing guide and documented all marketing procedures to ensure consistency across all.
• Managed relationships and communication with the Board of Directors and planned annual membership conferences and annual staff meetings.
• Ran the Communications Committee and sat on the Strategic Planning Committee, LGBTQ Committee, and Culture Committee

• Advised on high-level marketing and communication strategy to spur behavioral changes within SCCAP’s target audience.
• Assisted with the creation of fundraising strategy and fundraising materials to maximize SCCAP’s donor network.
• Created shareable marketing content for SCCAP’s social media platforms
• Assisted with training SCCAP’s marketing employees on marketing best practices.

Philadelphia, Pennsylvania, United States

• Conducted user research to identify key pain points and insights to improve user experiences on the website, leading to a 145% increase in high-quality conversions.
• Owned all marketing activities, including email marketing, organic social media, direct mail campaigns, and on-page marketing; Audited and updated on-page SEO, leading to a 41% increase in unique visitors in the first.
• Increased client retention and refined audience targeting by creating client surveys, analyzing responses, and presenting innovative suggestions to management to improve customer acquisition and retention.
• Generated qualified leads through effective social media and email campaigns, managed the CMS database to ensure lead data was clean and current, and managed an efficient marketing-to-sales handoff.
• Focused on client retention by creating client surveys, analyzing responses, and presenting suggested changes to management based on our clients' needs, likes, and dislikes.
• Researched and developed prospects and leads in the Office Furniture industry and maintained the company's CMS database.

Philadelphia, PA

• Built brand awareness, increased web traffic and conversions, and researched prospects and leads for a young B2B company offering rendering services to the Architecture, Real Estate, Manufacturer, and Design/Build.
• Create and edit body content and visual content for our website, write value-adding blog posts, and ensure SEO optimization across all web pages and posts.
• Increased website's unique visits by 41% in the first 6 months, including a 72% increase to our Blog page and a 114% increase to our Contact page.
• Engage prospects and clients with compelling email and direct mail campaigns, social media posts, and print materials.
• Raise brand awareness by creating and maintaining new social media accounts that best fit our services and target audience, writing guest articles for industry magazines, and self-publications.
• Focus on client retention by creating client surveys, analyzing responses, and presenting suggested changes to management based on our clients' needs, likes, and dislikes.

Fort Washington, Pennsylvania

• Performed client outreach to ensure that clients were getting top-notch products and support by interacting one-on-one with clients to discuss deliverables, project progress, and any pending issues requiring remediation.
• Wrote clear and succinct instructions for safe electrical maintenance and testing procedures for hospital and clinical equipment while performing test result analysis.
• Reconfigured database forms and layouts, performed data entry and analysis, tracked issues to ensure remediation, and created invoices for major repairs or replacements.

Greater Chicago Area

• Project managed, designed under budget, and assembled client kick off gifts for open enrollment and planned 5-year loyalty gifts, and launch gifts.
• Created and edited content for an internal Jellyvision website dedicated to employee education on health, vision, and dental insurance, life insurance, financial benefits, and fun perks.
• Project managed a LinkedIn ad campaign, created and maintained competitive analysis reports, and assisted with content creation, video production and voice-overs for blog posts.

• Raised brand awareness among students by coordinating educational presentations and entertainment events and representing GlobaLinks Learning Abroad at Student Activities Fairs and Study Abroad Fairs.
• Created and distributed marketing materials including, but not limited to, presentations, posters, flyers, and social media advertisements.
• Offered peer advising on a weekly basis to educate, advise, and recruit students.

801 Walnut Street Philadelphia PA 19102

• Provided customer service for a 94-seat fine dining cafe, specializing in eccentric organic cuisine
• Handled over $1,000 in cash and credit transactions on a daily basis
• Provided catering on a weekly basis, including preparing, assembling, and delivering orders

Bachelor Of Business Administration (B.B.A.), International Business

Activities and Societies: Students for Environmental Action and Habitat for Humanity

International Business

Studied International Trade, Business in the European Union, and Global Strategic Management during a study abroad semester at Temple.

International Business

Studied Law of Contracts, Business Society & Ethics, and Fundamentals of International Business during a study abroad semester at Queen.

Diploma

Activities and Societies: S.T.A.N.D., Young Democrats, Chinese Club, German Club, Barefoot Club, Key Club