Katrina Smith Email & Phone Number

As a customer service and administrative professional I have worked in several different support type positions. I have worked as an administrative assistant to an Operation Manager for a textile manufacturing warehouse. Projects included creation and maintenance of inventory spreadsheets and databases and serving as point person for all managers, sales teams, clients, and vendors. I also served as an Extended Services Coordinator for an international company. Projects included assisting dealers with problems or questions regarding adding coverage, creating quotes for coverage's, or answering basic policy questions. As a customer service representative in a call center for one of the big three automotive manufacturers I was able to interact with clients via phone and provide them with directions, schedule hotel and restaurant reservations, upgrade their service package, and provide them with the basic information on how the system within their vehicle worked. One other position I held was as a Bookkeeper for a major grocery chain. During my position I was responsible for hiring and training front-end associates, and managing all funds in the store.

Listed skills include Customer Service, Access, Team Leadership, Microsoft Office, and 27 others.